Application Support Engineer
- Recruiter
- Confidential
- Location
- Bracknell
- Salary
- 35000.00 - 40000.00 GBP Annual
- Posted
- 16 Nov 2021
- Closes
- 14 Dec 2021
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
83zero is excited to be partnering with a highly reputable software vendor, who specialize in software asset management.
Our client strive and have proven to be innovating leader, who are creating amazing solutions to help their customers save money, time and to manage their software solutions for the better.
This is an exciting time to join a privately owned organisation who are on the next step of their adventure!
This role is fully remote for the moment, but would be looking to take a hybrid remote/working from the office approach in the future.
Overview
This opportunity will see you join our clients world-class Technical Customer Support Team.
Their Support enthusiasts help customers across the EMEA region and are responsible for solving tricky technical cases and making sure their customers are getting the best out of their software. This role will see you take on new challenges on a daily basis, whilst having no glass ceiling on learning and taking on new technologies.
Every customers environment is different, which presents itself with new challenges and opportunities to gain knowledge and experience. This position will give you multiple career paths to explore and flourish!
Key Skills
* Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
* Must have excellent communication skills and a passion for providing world-class service.
* Experience of directly supporting enterprise-level customers.
* Ability and desire to learn products and technologies.
* Must be able to work independently as well as with others, as part of a domestic and international team.
* Experience working, troubleshooting or supporting SQL.
* Proven experience working across different operating systems, such as Windows, Linux or Unix.
* Excellent time management, decision making, prioritization and organization skills
Ready to Apply?
If you are reading through this advert and are thinking 'Wow, this sounds like me!' then we want to hear from you!
So why are you still reading?!
APPLY NOW
Our client strive and have proven to be innovating leader, who are creating amazing solutions to help their customers save money, time and to manage their software solutions for the better.
This is an exciting time to join a privately owned organisation who are on the next step of their adventure!
This role is fully remote for the moment, but would be looking to take a hybrid remote/working from the office approach in the future.
Overview
This opportunity will see you join our clients world-class Technical Customer Support Team.
Their Support enthusiasts help customers across the EMEA region and are responsible for solving tricky technical cases and making sure their customers are getting the best out of their software. This role will see you take on new challenges on a daily basis, whilst having no glass ceiling on learning and taking on new technologies.
Every customers environment is different, which presents itself with new challenges and opportunities to gain knowledge and experience. This position will give you multiple career paths to explore and flourish!
Key Skills
* Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
* Must have excellent communication skills and a passion for providing world-class service.
* Experience of directly supporting enterprise-level customers.
* Ability and desire to learn products and technologies.
* Must be able to work independently as well as with others, as part of a domestic and international team.
* Experience working, troubleshooting or supporting SQL.
* Proven experience working across different operating systems, such as Windows, Linux or Unix.
* Excellent time management, decision making, prioritization and organization skills
Ready to Apply?
If you are reading through this advert and are thinking 'Wow, this sounds like me!' then we want to hear from you!
So why are you still reading?!
APPLY NOW