Call Centre Agent

Recruiter
Moorcroft Group Plc
Location
Manchester
Salary
£20,000
Posted
15 Nov 2021
Closes
13 Dec 2021
Sectors
Customer Service & Call Centre
Contract Type
Permanent
Hours
Full Time

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An exciting opportunity has arisen for a Call Centre Agent to join us at the Moorcroft Group.

*Immediate starts available - with full training within our Moorcroft Training Academy*

In return we offer:

  • A competitive salary of £20,000 per annum with a realistic OTE of £23,020

  • Office based role within a friendly team

  • Access to our online discounts platform – this includes over 850 major retailers such as Boots, Selfridges ASOS and Morrisons to help you save money all year round

  • Employee Assistance Programme provided by Bupa

  • Peer-to-peer recognition awards

  • Annual awards ceremony

  • Long service awards

  • Paid sickness scheme

  • Additional holidays to reward long service

The Moorcroft Group are a leading UK consumer debt recovery specialist working on behalf of most major companies within the UK and are recruiting for Call Centre Agents to join their call centre in Stockport.

The Call Centre Agents are responsible for handling inbound and outbound calls to help customers by putting their journey at the heart of our contact with them and assisting them to find realistic solutions to financial problems. We offer full training and you will also work towards an industry recognised accreditation, plus the chance to work in a friendly team environment using state of the art IT.

TO APPLY: SEND YOUR CV TO RECRUITMENT@MOORGROUP.COM OR CALL 0161 477 2222 AND ASK TO SPEAK TO THE RECRUITMENT TEAM FOR FURTHER INFORMATION

Successful candidates will:

  • Be educated to GCSE standard in Maths and English

  • Possess excellent communication skills

  • Have a commitment to helping customers

The hours of work alternate between early and late shifts on a weekly basis:

  • Early Shift: Monday to Friday 7.15am – 1.15pm and Saturday 8.30am – 4pm

  • Late Shift: Monday to Thursday 1pm – 9pm and Friday 1pm – 7pm

This is a full time permanent position.

There are local public transport links nearby. This role would suit someone looking to work within a customer service orientated environment or experienced Customer Service Representative, Call Centre Advisor or Call Handler.

More information about Moorcroft can be found on www.moordebt.com

TO APPLY: SEND YOUR CV TO RECRUITMENT@MOORGROUP.COM OR CALL 0161 477 2222 AND ASK TO SPEAK TO THE RECRUITMENT TEAM FOR FURTHER INFORMATION

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