Motor Vehicle Technical Claims Specialist

5 days left

Blue Octopus
Bradford, West Yorkshire / Homeworking
Salary £24,500 + Overtime + Excellent Holidays
10 Nov 2021
08 Dec 2021
Contract Type
Full Time

Are you a qualified Motor Vehicle Mechanic / Technician but keen to put the tools down?

If so, this could be the perfect opportunity for you.

Car Care Plan are the leading provider of award-winning vehicle warranty and asset protection products. Offering award winning products and services isn’t possible without the people we employ to make it happen. That’s where you come in.

As our Motor Vehicle Technical Claims Specialist, you will deal with claims and general telephone enquiries received from customers, dealerships and end users. It’s imperative that you deliver an exceptional customer experience, using your technical knowledge and experience to authorise claims and negotiate claim payments for mechanical breakdowns, parts and labour rates which can involve very high values.

Initially, you’ll be based from our office in Bradford. Once you’ve successfully completed your training, there’s also the option of you working from home too. The role works to three rotating shifts: Monday – Friday, 08:30 – 16:45, 08:45 – 17:00 and 09:15 – 17:30. Saturdays are 09:00 – 12:30 but overtime is paid at time and half.

About You

  • City & Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance.
  • Previous experience of working in a Motor Vehicle environment.
  • Exceptional customer service skills.
  • IT literate, particularly in MS Office (Word, Excel, Outlook).
  • An effective team player with good time management skills.

So, what’s in it for you?

  • 25 days holiday + Bank Holidays with the option to Holiday Buy
  • Childcare Vouchers
  • Cycle to Work Scheme
  • Private Medical Insurance
  • Excellent career progression
  • Staff Parties
  • Raffles
  • Cake Sales
  • Dress down Friday on the last Friday of every month!