Order Management Specialist WITH GERMAN LANGUAGE (f/m/div)*

Did you know you are interacting with Infineon Technologies' products already? Our products are in your phone, your car, your computer and we help to make the world easier, safer and greener!Responsibilities
Located in Infineon's Dublin Office, the successful candidate will be part of the largest customer-facing supply chain management team in Europe. The role entails being responsible for the demand fulfillment and logistics management for a specifically assigned customer portfolio, working as an integral part of the demand creation team, within the corporate supply chain organization.

The successful candidate will gain experience working in a demanding international supply chain department. The area of responsibility includes:

• Providing administrative support to the customer-facing supply chain function.
• Ensuring timely processing of orders and forecasts in SAP.
• Initiating of all shipments, standard and non-standard on time.
• Resolving issues and managing workflows concerning electronic messages from customers.
• Highlighting any issues in order confirmations to the responsible CLM in order to ensure customer satisfaction.
• Maintaining customer product data such as material determination, substitutes and exclusion list.
• Supporting the team in the achievement of our corporate KPI's.
• Collaborating closely with the Competence Centre team members in our CRM System ensuring all-important SLA's are met.
• Embracing process and systems changes through supported self-learning.
• Performing team tasks as agreed to support the business situation.

Your Profile
You think analytically and result-oriented, have a structured and self-driven working style and a strong customer orientation. You demonstrate high quality standards for yourself and other people and generate value with your ideas and solutions. You are able to quickly establish successful cooperation within the team and with everyone with whom you interact.

You are best equipped for this task if you have:

• 3rd level qualification in a business or related discipline.

• Supply Chain/Operations emphasis preferred or proven success & experience in Supply Chain Management environment.
• Fluency in English and German.
• Experience using MS Office suite.
• Knowledge of SAP ERP applications and CRM system as an advantage.
• Excellent communication skills, both written and verbal.
• Excellent organizational and time management skills.
• Ability to work effectively in a team environment and to work with employees at all levels.
• Ability to multitask and work under pressure.
• A Zero Defect and Customer Service (internal) mindset.
• Strong problem-solving ability and solution-driven approach.
• Proactive work approach with a sense of urgency and attention to detail at all times.

Benefits:

• Coaching, mentoring networking possibilities
• Wide range of training offers & planning of career development
• Different career paths: Technical Ladder, Management & Individual Contributor
• Flexible working conditions
• Medical coverage
• Health promotion programs
• On-site Kitchen available
• Company Sick Paid Leave Scheme
• Company Pension Scheme
• Annual Success Bonus Scheme
• Monthly Commuter Ticket fully expensed by Company
• Accessibility, access for wheelchairs