Home-Working - Customer Service

Recruiter
Confidential
Location
Newcastle
Salary
Competitive
Posted
22 Oct 2021
Closes
19 Nov 2021
Contract Type
Contract
Hours
Full Time
Home Worker (can be based anywhere in the UK)

Customer Service Advisor

Shifts between 8am - 8:15pm - 40 hours per week

Must be available Monday - Sunday

If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities

Whilst this role is initially a fixed term contract there are very real opportunities to become permanent, depending on performance and attendance.

More about the Role

To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. These roles are inbound and there is absolutely NO SALES - NOT EVEN UP-SELLING!! If you have a background in retail, hairdressing, care work and call centres then you have the robust customer experience that we are looking for.

Role Details:

Fixed term contract until 28th October - paid every 4 weeks at GBP8.91 per hour
Full Time: 40 hours over 5 of the 7 days (Must be available Monday - Sunday)
Shifts between 8am-8:15pm
Location: Home-Working
Training will be done remotely
Potential to move to permanent but not guaranteed
Skills & Experience

Must be PC literate; Word, Excel (accuracy and speed are tested)
Must be able to calculate basic mathematics (using a calculator!)
Customer Service experience essential; face to face and call centre
Confident communicator; verbal and written
Experience with working to tight deadlines and in a busy and bustling environment
Excellent listening and typing skills
Ability to multi-task
Computer Requirements for this role:

A home broadband connection.
A computer or laptop with Windows 10 - we cannot take Macs or Chromebooks for this role.
A headset with a microphone.
Our internet speed requirements are:

A minimum download speed of 15mbps
A minimum upload speed of 2mbps
A maximum ping of 30ms
If you have the above skills and experience and can commit to the working hours we would like to hear from you.

If you are still interested in the position then please APPLY NOW or send your CV to

INDCCP