Service Coordinator - Independent Living
- Recruiter
- BRITISH RED CROSS-11
- Location
- Gloucester
- Salary
- 19912.00 GBP Annual + + Pro Rata
- Posted
- 21 Oct 2021
- Closes
- 26 Oct 2021
- Sectors
- Sport & Leisure
- Contract Type
- Permanent
- Hours
- Part Time
Service Coordinator - Independent Living (x2 positions)
Location: Gloucester, Gloucestershire Royal Hospital and surrounding area
Contract type: Fixed term contract to 31st March 2022
Hours per week: 28hrs per week part-time 10.30am to 6.30pm x4 days per week (Some weekend working required)
Salary: GBP19,912 per annum pro rata (GBP15,929 at 28hrs per week)
We've got an opportunity...
The British Red Cross are looking for an enthusiastic and proactive individual to join our Independent Living team as a Service Coordinator. This exciting position is for someone who has excellent interpersonal and communication skills and is able to lead and motivate people.
Working as a Service Coordinator will be responsible for building strong positive relationships and liaising with hospital staff and other medical professionals in the community, including GP surgeries, to receive patient referrals. You will be evaluating and analysing the outcomes of the services, assigning incoming referrals to support workers, monitoring the service delivery, ensuring service health and safety, evaluating progress, overseeing record-keeping, recruiting, engaging and managing volunteers, attending hospital meetings, and ensuring the team works together seamlessly.
Please note part of this role includes regular weekend working and the making of welfare calls at these times.
Say hello to the team...
The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.
To be successful in this position you should be the following:
Closing date for application is 23.59 on Monday the 1st of October 2021 with interviews to follow.
Please note due to the context and duties of this role, in line with government guidelines it is not suitable for individuals who are clinically extremely vulnerable or clinical vulnerable to undertake this role.
We offer a wide range of staff benefits, these include:
A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies.
Connecting human kindness with human crisis
Location: Gloucester, Gloucestershire Royal Hospital and surrounding area
Contract type: Fixed term contract to 31st March 2022
Hours per week: 28hrs per week part-time 10.30am to 6.30pm x4 days per week (Some weekend working required)
Salary: GBP19,912 per annum pro rata (GBP15,929 at 28hrs per week)
We've got an opportunity...
The British Red Cross are looking for an enthusiastic and proactive individual to join our Independent Living team as a Service Coordinator. This exciting position is for someone who has excellent interpersonal and communication skills and is able to lead and motivate people.
Working as a Service Coordinator will be responsible for building strong positive relationships and liaising with hospital staff and other medical professionals in the community, including GP surgeries, to receive patient referrals. You will be evaluating and analysing the outcomes of the services, assigning incoming referrals to support workers, monitoring the service delivery, ensuring service health and safety, evaluating progress, overseeing record-keeping, recruiting, engaging and managing volunteers, attending hospital meetings, and ensuring the team works together seamlessly.
Please note part of this role includes regular weekend working and the making of welfare calls at these times.
Say hello to the team...
The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.
To be successful in this position you should be the following:
- Educated to GCSE level (or equivalent by experience)
- IT literate
- Understanding of how to improve service quality for the benefit of users
- Full driving licence holder and access to vehicle
- Willingness to work flexible hours
- Ability to deal with queries in a diplomatic, professional and confidential manner
- Understanding of how to improve service quality for the benefit of users
- Willingness to work flexible hours
Closing date for application is 23.59 on Monday the 1st of October 2021 with interviews to follow.
Please note due to the context and duties of this role, in line with government guidelines it is not suitable for individuals who are clinically extremely vulnerable or clinical vulnerable to undertake this role.
We offer a wide range of staff benefits, these include:
- 36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policy
A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies.
Connecting human kindness with human crisis