Senior Property Manager

We are Touchstone, part of the Places for People Group; we are placemakers ; our work impacts on the lives of people across the U.K. - providing homes to live in, communities to retire to, spaces to stay active , supported homes for independent living, and student accommodation . Our places work when they work for everyone.

How do we do all this? By surrounding ourselves with supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 209,000 homes, manage GBP4.5 billion of assets, deliver GBP87.9m in social value and teach 80,000 children to swim each week.

More about your role

Your primary duty will be to support the team of Property Managers in their roles, getting the best out of them, providing support and training to ensure customer satisfaction for our clients. As a Senior Property Manager you will provide guidance on our internal procedures and compliance, as well as legislation relating to landlords and tenancies. As a point of escalation for the team, you will naturally handle more complex issues to ensure a satisfactory and timely resolution . Reporting into one of our Operation Managers, you will drive forward the team ensuring KPI's and targets.

This role has been evaluated to suit a 'hybrid' working pattern for a trial period whereby there will be the opportunity to work for home for some days each week if preferred and travel to the properties will be required from time to time, so the successful candidate should have a full driving license and their own vehicle.

For more information please download our job profile available on our website.

More about you

Touchstone is a growing organisation and our team works efficiently at pace, therefore we need you to be able to prioritise as well as lead and support your team. The ability to build strong relationships with excellent customer service and communication skills are essential. You will be able to demonstrate your experience in organising and meeting deadlines in a similar role, along with maintaining a positive can do attitude and communicating at all levels.

Experience working within a property management environment is essential and the ideal candidate will demonstrate a supportive and innovative approach to the role.

The benefits

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership - to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.