IT Support and Infrastructure Engineer

IT Support and Infrastructure Engineer

The successful candidate will be working closely with our IT Systems Administrator primarily on IT implementations and projects for our clients.  Roles will include scoping requirements for new projects, researching new products and services, implementing new solutions as well as spending some time assisting on our support team, as and when required.  We fully support personal development and job progression and we do offer funding for qualifications (training for such qualifications would be outside of normal working hours)This is a home based role but you may be required travel to client sites who are based mainly in Cambridgeshire and the surrounding areas.

To be successful in this role you must have an outstanding knowledge of IT and business systems in particular Active Directory, MS 365, Cyber Security and experience of MS Azure administration would be a advantageous but not essential.  You will have a solid, technical background whilst also being highly organised. The ideal candidate will be experienced in creating and implementing IT policies and systems.  The goal is to ensure IT systems and people are effective and functioning within the limits of budget, time, and specifications of the company.

On offer is a great opportunity for an experienced individual to branch out into IT Projects and Implementations.  Working closely with the IT System Administrator and joining a small but friendly team you will play a key role in the current and future plans of the business.

Key Skills :

• Strong IT Background
• Be customer focused
• Analytical approach with good questioning & listening skills
• Good verbal and written communication skills, with excellent spoken English
• Confident and self-motivated with a positive can-do attitude
• Team player
• Good working knowledge of networks, routing & switching
• Good knowledge and experience of MS 365 services including Exchange Online, SharePoint, Teams
• Creative technical troubleshooting capabilities including networking, Windows OS and applications, email flow and routing, and Office 365 services.

Requirements :

• 5+ years of experience in a Business IT Support environment
• Experience of administering and maintaining virtualization technologies
• Microsoft Windows Server - installation, configuration and troubleshooting
• CompTIA Security + or similar qualification / experience