Kitchen Showroom Designer

Job Outline;

Working as part of the Solihull showroom team you will be part of a strong team gaining product knowledge and customer skills to enable you to actively approach clients and assist them, identify requirements and suggesting appropriate solutions from our vast range of products to meet their specific requirements and aspirations to design and sell bespoke kitchens.

Key skills and responsibilities;

• Personally, greeting the clients upon entry to the showroom;
• Referring customers/clients to the correct sales person, based on the customers needs
• Recommending suitable kitchens/ kitchen product ranges to the client as per their ideas, specification and budget;
• Provide the clients with detailed and accurate quotations;
• Identifying the need/requirement for our in-house design service;
• Handling all payments directly from clients as well as credit/debit card payments;
• Answering the telephones and dealing with any client queries;
• Facilitating the smooth transaction of customer orders;
• Support all showroom sales staff in the sale of kitchens
• Ensure all leads for kitchens received within your showroom are followed up

Education and Qualifications;

• A good level of verbal, written and numerical literacy
• Minimum 2 years professional experience as Kitchen Designer in modular kitchens business (international makes preferably)
• Full UK Driving License

Personal Attributes;

• Ability to work on own initiative
• Strong customer service and relationship building skills
• Ability to meet deadlines and targets
• Strong attention to detail, "right first time"
• IT Literate
• Able to work under pressure to achieve sales and KPI targets in line with expectations
• Experience of designing and selling bespoke kitchens would be an advantage
• Kitchen projects portfolio - essential
• Experience working with dedicated kitchen software's, Planit fusion 20-20 preferably