Outbound Telephone Researcher
Temporary work until April 2022
Zenith Commercial are representing a new client on their search for several Telephone Researchers working within the education sector. This is an excellent opportunity for all candidates with customer service experience gained from any sector.
The role responsibilities:
* Making outbound calls to current students taking feedback on courses.
* Working in a target driven environment to how many dials per hour.
* No sales involved in the role; the calls are purely research based.
The Person we're looking for:
* Customer service experience.
* Experience of working in a contact centre is preferred although not essential as full training given.
* Customer service focused.
* Happy to work the following shifts - they fall from 9am to 8pm (Ten-hour shifts) Monday to Thursday, and on Fridays from 9am-12pm. The current hours are 9am-7pm Monday to Thursday, but these can change in the future.
The Benefits
* No working weekends.
* 10-hour shifts meaning more time off; 3-day weekends at the moment.
* Training and support provided throughout.
* Excellent Location - South Shields, within 5 minutes of bus and metro routes and free-car parking is available on site
Zenith Commercial are representing a new client on their search for several Telephone Researchers working within the education sector. This is an excellent opportunity for all candidates with customer service experience gained from any sector.
The role responsibilities:
* Making outbound calls to current students taking feedback on courses.
* Working in a target driven environment to how many dials per hour.
* No sales involved in the role; the calls are purely research based.
The Person we're looking for:
* Customer service experience.
* Experience of working in a contact centre is preferred although not essential as full training given.
* Customer service focused.
* Happy to work the following shifts - they fall from 9am to 8pm (Ten-hour shifts) Monday to Thursday, and on Fridays from 9am-12pm. The current hours are 9am-7pm Monday to Thursday, but these can change in the future.
The Benefits
* No working weekends.
* 10-hour shifts meaning more time off; 3-day weekends at the moment.
* Training and support provided throughout.
* Excellent Location - South Shields, within 5 minutes of bus and metro routes and free-car parking is available on site