IT Support Engineer

Potters Bar
30000.00 - 38000.00 GBP Annual
14 Oct 2021
11 Nov 2021
IT, IT Support
Contract Type
Full Time
An exciting position has become available for a full time IT Support Engineer to join this friendly team based in Hertfordshire.

If you have a minimum 3 years of experience within a network consultancy / MSP IT Services company environment with experience in implementation and support services, then this is a perfect opportunity to grow your career and join a fantastic company.

Role Requirements

* Minimum 3 years of experience within a network consultancy / IT Services company environment with experience in implementation and support services

* In depth knowledge of Microsoft domain infrastructure; Active Directory, Group Policy, DNS,

* Implementation, upgrade and migration of Windows Servers as well as troubleshooting support, and general administration

* Hands-on experience of virtualisation technologies VMware, Citrix, Hyper-V; their setup and management

* Microsoft Exchange setup, migrations and Office 365 setup and migrations

* Working knowledge of various switch and firewall configurations

* PC roll-outs and upgrades

* Mobile device support

* Excellent customer facing skills, a flexible

* Your own car

What you will be doing

Working with the highly experienced MSP team you will contribute to the company's enviable client retention record by providing first-rate support and implementation services.

Right now, you will spend most of your time in the office supporting client needs; be that support issues or remote assisted projects. From time to time you will also need to attend client sites for projects and support; which means you will need excellent customer facing skills, a flexible attitude to service delivery - and your own car of course!

In summary:

* Supporting client needs

* Support issues or remote assisted projects

* Attend client sites for projects and support

* Prioritise your workload and use your own initiative to resolve problems

* Communicate your findings back to people of all skill levels


This friendly company has built their growth and success, since 1999, by committing to positive customer support. As a Microsoft Gold Partner since 2007, they invest heavily in structured training and qualifications for ongoing personal staff development. Innovative approach means that all employees are fortunate to use the latest cutting-edge technology and up-to-date software.

The company are dedicated to developing and promoting their employees internally, so once your foot is in the door progression opportunities are endless for the right individuals. You will be rewarded for your efforts with an excellent salary plus 2 salary reviews in your first year.

Why should you apply?

* Competitive salary

* 2 salary reviews in year 1

* You will also receive full private medical cover after 2 years' service.

How to apply for the IT Support Engineer role:

If you have the skills and experience required for this IT Support Engineer job, just click "apply" today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have.

Keywords: IT, Support, Engineer, Helpdesk. Network Consultancy. IT Services, VMware, Citrix, Hyper-V, Microsoft Exchange, Office 365, Managed Services. MSP. Windows Server Microsoft Exchange. Active Directory. MS Office. Networking. TCP/IP. Group Policy. DNS. DHCP