Customer Service Advisor (part time)
- Recruiter
- Confidential
- Location
- Bideford
- Salary
- Competitive
- Posted
- 12 Oct 2021
- Closes
- 09 Nov 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
We are recruiting a number of part time Customer Service Advisor positions for a market leading holiday lettings company based in their Bideford office in the heart of North Devon.
In this role you will support customers through their holiday booking journey. You will also be first point of contact for investigating and solving customer issues in a responsive, sensitive, calm and professional manner (using a range of communication channels including phone, email, live chat, social media). To succeed in this role, you will need to be driven and adaptable to performing different contact centre duties when required, to support the needs of the business.
Hours of work
16.5 hours per week, 3 days per week, shifts Monday to Sunday.
Weekday morning shifts are from 9am - 3pm.
Weekend shifts range between the hours of 9am - 8pm.
Hours are planned by a rota a month in advance. What you get:
25 days paid holidays plus bank holiday (pro rata)
GBP300 paid towards a holiday of your choice
Paid day to volunteer with a charity of your choice
Friends and family discount scheme
Life assurance for your peace of mind
Social clubs whether you're into pets, fitness, gardening, sustainability, nutrition etc.. there's something for everyone
Great social events The organisation is looking for highly motivated, customer focussed agents to join their team. You will be proactive, with excellent communication skills and a team player! Previous experience in a customer service role is essential!
If you have the experience required to fulfil this role them we would love to hear from you!
By submitting your information you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you
In this role you will support customers through their holiday booking journey. You will also be first point of contact for investigating and solving customer issues in a responsive, sensitive, calm and professional manner (using a range of communication channels including phone, email, live chat, social media). To succeed in this role, you will need to be driven and adaptable to performing different contact centre duties when required, to support the needs of the business.
Hours of work
16.5 hours per week, 3 days per week, shifts Monday to Sunday.
Weekday morning shifts are from 9am - 3pm.
Weekend shifts range between the hours of 9am - 8pm.
Hours are planned by a rota a month in advance. What you get:
25 days paid holidays plus bank holiday (pro rata)
GBP300 paid towards a holiday of your choice
Paid day to volunteer with a charity of your choice
Friends and family discount scheme
Life assurance for your peace of mind
Social clubs whether you're into pets, fitness, gardening, sustainability, nutrition etc.. there's something for everyone
Great social events The organisation is looking for highly motivated, customer focussed agents to join their team. You will be proactive, with excellent communication skills and a team player! Previous experience in a customer service role is essential!
If you have the experience required to fulfil this role them we would love to hear from you!
By submitting your information you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you