Branch Assistant

RE Recruitment are pleased to be recruiting for an exciting position based in St Johns Worcester on a permenent basis.

Job Purpose:

To deliver the highest levels of customer service at all times and a culture of excellence with the Branch.

Key Accountabilities:

• To identify and pick stock items for customers in a timely manor
• To load and deliver products in a timely and professional way.
• You will maintain and excellent relationship with customers
• Maintain accurate records of sales, deliveries
• Inform manager of stock levels.
• Maintain good condition of the branch vehicle by checking and reporting concerns when required.
• Provide cover in the absence of the Assistant Manager.
• To support the sales and marketing plans of the business
• To support the branch action plan
• Liaise and cooperate with all work colleagues within the company, group and wider Epwin community.
• Adheres to all company policies, procedures and business ethics codes
• Undertake training and performance reviews
• Contributes to the culture where standards are of the highest standards, maintaining good housekeeping within the branch.
• Carries out activities in line with safe systems of work as well as using personal safety device in line with work type

Key Experiences and Skills Required:

• Experience of working in a trade environment
• Experience of customer service
• Demonstrate the highest levels of customer service
• Experience of dealing with cash
• Full driving license

Desirables Skills, Qualifications and Experience Required:

• Good local Knowledge, and knowledge of the local road system.
• PC Literate
• Able to listen and follow instructions
• Ideally some knowledge of the construction industry
• Able to work well within a close team environment

Personal Attributes:

• Action orientated - Able to deal with problems in appropriate time frames

• Effective communication - Clear concise written and spoken, ability at all levels, customer, supplier and internal

• High Standards - demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions

• Integrity and trust - demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role

• People management - demonstrating commitment to working and engaging constructively with internal and external stakeholders

• Team Member - Works part of a team and displays a positive attitude and is a reliable, consistent and engaging team player

Job Purpose:

To deliver the highest levels of customer service at all times and a culture of excellence with the Branch.

Key Accountabilities:

• To identify and pick stock items for customers in a timely manor

• To load and deliver products in a timely and professional way.

• You will maintain and excellent relationship with customers

• Maintain accurate records of sales, deliveries

• Inform manager of stock levels.

• Maintain good condition of the branch vehicle by checking and reporting concerns when required.

• Provide cover in the absence of the Assistant Manager.

• To support the sales and marketing plans of the business

• To support the branch action plan

• Liaise and cooperate with all work colleagues within the company, group and wider Epwin community.

• Adheres to all company policies, procedures and business ethics codes

• Undertake training and performance reviews

• Contributes to the culture where standards are of the highest standards, maintaining good housekeeping within the branch.

• Carries out activities in line with safe systems of work as well as using personal safety device in line with work type

Key Experiences and Skills Required:

• Experience of working in a trade environment

• Experience of customer service

• Demonstrate the highest levels of customer service

• Experience of dealing with cash

• Full driving license

Desirables Skills, Qualifications and Experience Required:

• Good local Knowledge, and knowledge of the local road system.

• PC Literate

• Able to listen and follow instructions

• Ideally some knowledge of the construction industry

• Able to work well within a close team environment

Personal Attributes:

• Action orientated - Able to deal with problems in appropriate