IT and Event Technology Assistant
IT and Event Technology Assistant
Close to Banbury - OX15
GBP18,000 - GBP20,000 per annum
Monday to Friday - Days
Permanent
Our Banbury client is looking to recruit an 'IT and Event Technology Assistant'. This role offers an excellent opportunity for someone looking to build a career in the IT sector.
Principle responsibilities:
Provide efficient 1st line IT support for the company and to all members of staff in the office or working remotely
Processing IT equipment requests
Managing daily support requests in a timely manner based on the support required
Liaising with third party support companies for resolutions to escalated support tickets
That best rates and value for money are negotiated with suppliers as appropriate
That the TEB staff IT expectations are effectively managed with regular communication as appropriate
Manage new starter requests or leaver requests
Configuration of new or relocated PC and telephone hardware
Maintain server room equipment including racks/cabinets
Manage user/computer records using Active Directory
Maintain accurate asset records including adding new equipment
Manage and maintain the telephone systems
Manage and maintain the company Amazon business account
Maintain company IT physical infrastructure, servers, phone systems and equipment in line with TEB policies and procedures
Maintain and enhance TEB cyber security, as well as undertaking routine checks to identify and rectify any weaknesses
Network management including network patching and basic switch configuration
That suppliers deliver products and services as agreed on time and to the required standard
That any appropriate Added Value opportunities are identified and implemented within budgetary constraints with the help of the IT Manager
Research and implement the latest event technologies to enhance TEB offering to clients - this includes attending trade shows, meeting new suppliers, and, where feasible, developing new in-house technologies that can be offered to clients
Building, test and maintain web-based delegate registration systems (HTML, CSS, JavaScript understanding needed, PHP desirable)
Supporting web-based registration systems and being able to understand and write code for these websites based on the systems we use
Testing of the web-based registration systems
That positive working relationships with key suppliers are maintained
That TEB minimum standards are applied and adhered to
Create and manage booking system for "Red Baboon Studios"
Manage IT and AV requirements for "Red Baboon Studios"Personal responsibilities:
That you present a professional image at all times, both in the office and to clients and to be an ambassador for the company
That you understand the consequences of your actions for the company and to actively share responsibility with the Directors / Managers / Supervisors for the success of the company
That you treat all colleagues fairly, working according to the principles of equal opportunity as outlined the Employee Handbook
That you are willing to work in excess of usual working hours when the balance of the company's work or allocated responsibilities requires this. We do not expect excessive working hours, rather we require flexibility when there is a clear benefit to the company
That you are aware of basic employment and health and safety law.Team participation
That you understand the Team Objectives and your own Personal Objectives
Attend one-to-ones on a regular basis to ensure your individual objectives are clear and up-to-date
Help and support new staff into their new role as appropriate
That you take ownership of work and contribute to making decisions
That you are a team player by supporting your colleagues as appropriate
That you undergo appropriate levels of coaching, development and support when needed
Please apply with a CV in the first instance or call Tel (phone number removed) to discuss the position in further detail
Close to Banbury - OX15
GBP18,000 - GBP20,000 per annum
Monday to Friday - Days
Permanent
Our Banbury client is looking to recruit an 'IT and Event Technology Assistant'. This role offers an excellent opportunity for someone looking to build a career in the IT sector.
Principle responsibilities:
Provide efficient 1st line IT support for the company and to all members of staff in the office or working remotely
Processing IT equipment requests
Managing daily support requests in a timely manner based on the support required
Liaising with third party support companies for resolutions to escalated support tickets
That best rates and value for money are negotiated with suppliers as appropriate
That the TEB staff IT expectations are effectively managed with regular communication as appropriate
Manage new starter requests or leaver requests
Configuration of new or relocated PC and telephone hardware
Maintain server room equipment including racks/cabinets
Manage user/computer records using Active Directory
Maintain accurate asset records including adding new equipment
Manage and maintain the telephone systems
Manage and maintain the company Amazon business account
Maintain company IT physical infrastructure, servers, phone systems and equipment in line with TEB policies and procedures
Maintain and enhance TEB cyber security, as well as undertaking routine checks to identify and rectify any weaknesses
Network management including network patching and basic switch configuration
That suppliers deliver products and services as agreed on time and to the required standard
That any appropriate Added Value opportunities are identified and implemented within budgetary constraints with the help of the IT Manager
Research and implement the latest event technologies to enhance TEB offering to clients - this includes attending trade shows, meeting new suppliers, and, where feasible, developing new in-house technologies that can be offered to clients
Building, test and maintain web-based delegate registration systems (HTML, CSS, JavaScript understanding needed, PHP desirable)
Supporting web-based registration systems and being able to understand and write code for these websites based on the systems we use
Testing of the web-based registration systems
That positive working relationships with key suppliers are maintained
That TEB minimum standards are applied and adhered to
Create and manage booking system for "Red Baboon Studios"
Manage IT and AV requirements for "Red Baboon Studios"Personal responsibilities:
That you present a professional image at all times, both in the office and to clients and to be an ambassador for the company
That you understand the consequences of your actions for the company and to actively share responsibility with the Directors / Managers / Supervisors for the success of the company
That you treat all colleagues fairly, working according to the principles of equal opportunity as outlined the Employee Handbook
That you are willing to work in excess of usual working hours when the balance of the company's work or allocated responsibilities requires this. We do not expect excessive working hours, rather we require flexibility when there is a clear benefit to the company
That you are aware of basic employment and health and safety law.Team participation
That you understand the Team Objectives and your own Personal Objectives
Attend one-to-ones on a regular basis to ensure your individual objectives are clear and up-to-date
Help and support new staff into their new role as appropriate
That you take ownership of work and contribute to making decisions
That you are a team player by supporting your colleagues as appropriate
That you undergo appropriate levels of coaching, development and support when needed
Please apply with a CV in the first instance or call Tel (phone number removed) to discuss the position in further detail