Fundraising Coordinator

Coeliac UK currently has an exciting opportunity for a Fundraising Coordinator - (Challenge/Community and Merchandise) to join our team based in High Wycombe with the possibility to regularly work from home by prior agreement with your line manager. You will join us on a permanent, full-time basis working 35hrs per week. In return you will receive a competitive salary of Circa GBP24,500 per annum plus 36 days holiday a year including bank holidays.

The Fundraising Coordinator role:

The fundraising team raises a substantial level of income for Coeliac UK each year. This role is perfect for an ambitious and motivated fundraiser focusing on coordinating, managing and developing the following: challenge events, community fundraising and charity merchandise. You will develop our existing portfolio of challenge events, working with our Fundraising Team Leader to sustain and further develop our mass participation events programme. You will encourage, motivate and support our community and challenge event fundraisers, while maintaining high standards of donor stewardship. You will also be tasked with managing our online shop, procuring new and existing products and supporting purchasers with their order.

Key responsibilities of the Fundraising Coordinator:

Coordinating on and offline marketing for challenge events and community fundraising

Manage the content on our challenge and community fundraising web pages and related pages

First point of contact for all challenge, community, and general donations.

Oversee procurement, sales and marketing of the online shop

Maintain high standards of donor stewardship, including attending mass participation events

Prepare editorial for the fundraising pages in eXG and Crossed Grain

Maintain database records, run queries and reports to identify income/campaign activity

Ad-hoc projects to assist the fundraising team generate sources of income, including occasional attendance at fundraising events

Assist in customer service roles when the Charity requires, including dealing with telephone and e-mail enquiries, donation processing, merchandise and special appeals

Knowledge, Skills and Experience required for the Fundraising Coordinator:

Educated to Degree level or equivalent experience

Record of success and at least one year's experience in an events, marketing, communications or fundraising role

Proven understanding of fundraising practices

Excellent organisation and project management skills

Experience of working with volunteers successfully in a fundraising environment

Excellent interpersonal, communication and relationship management

Knowledge and experience of working with a Customer Relationship Management (CRM) database

Thorough experience of MS office

Numerate with an understanding of budgets

Our Fundraising Coordinator will ideally have the following Competencies:

Demonstrates competence in own area; may still be acquiring higher level skill

Typically works within clearly defined guidance in own area of knowledge

Depends on others for instruction, guidance and direction

Developed skills in basic theories, practices and procedures in one skill area through formal training

Applies knowledge/skills to a variety of standard day to day activities

Responds to client requests in non standard situations, investigating all the facts

Understands relationships between work processes and the organisation

Understands costs related to own work

Uses existing, clearly defined procedures to solve routine problems, generates possible solutions

If you would like to be considered as our Fundraising Coordinator, please apply now with your CV and cover letter. We'd love to hear from you