Supply Chain Coordinator

We have a fantastic opportunity to join a growing team working with some exciting brands, at our office based in Kettering.

Purpose of Position:

Delivering order fulfilment to contracted service standards for a defined portfolio of clients

Key Responsibilities:

* Receiving and processing of orders, including EDI and manual orders, and dealing with order fulfilment issues

* Maintaining effective communication with the customer on order fulfilment

* Processing of invoices and resolution of invoice queries

* Effective management of and communication with 3PLs, and reporting back to client on 3PL performance

* Investigating and resolving delivery discrepancies, including raising credit notes where appropriate

* Periodic reporting as required by the contract

* Production of month end stock reconciliation and adjustments reporting

Core Competencies:

* Attention to detail

* Ability to work to deadlines and manage conflicting priorities

* Effective communication - internally and externally

* Ability to interface at all levels

* Supportive of colleagues

* Commitment to the delivery of customer service excellence

* Reliable

* IT literate

Experience and Skill Requirements:

* Good literacy and numeracy skills (equivalent to GCSE 5+in English and Maths)

* Working knowledge in basic use of MS Office

* Relevant experience of a similar role covering most of the same areas

* Have worked with accounting software, preferably QuickBooks, Xero, and Sage

* Experience of using MS Excel in an Operations role

* Proactive