Gardener

Recruiter
Confidential
Location
Beccles
Salary
Competitive
Posted
04 Oct 2021
Closes
01 Nov 2021
Contract Type
Permanent
Hours
Full Time
We have a new opportunity for an experienced Grounds Maintenance candidate, to lead our clients award winning Crematorium and Memorial park.

This is a varied role with a multitude of tasks to be undertaken. Primarily, the candidate will be dealing with the public, assisting in the overall smooth running of funeral services and procedures. the candidate will also be primarily responsible for the grounds of the Crematorium, ensuring they are maintained to a high standard and consistently delivering the highest level of service to clients.

Main duties of the role will include:

*Various horticultural duties including rose bed maintenance, pruning, dead heading, edging maintenance of shrubs, planting, pruning, grass seeding, grass cutting
*Site preparation, including laying turf and maintenance and creation of memorial areas
*General maintenance and cleaning of allocated machinery and general cleaning and preparation of the service chapel, cloister, flower room and accommodation for services and public use
*Attend services, assist funeral directors, mourners, and members of the public
*Act as a pall bearer. Scatter and place cremated remains in the garden of remembrance
*Maintain floral displays in designated areas
*Process enquiries from the public and funeral directors
*Ensure collection, identification, storage, and final disposal of cremated remains is maintained correctly and document.
*Manage the car park during busy services
*Complete any other reasonable duties requested by your Manager such as Administration and use of the facility's IT systems

Person Specification:

*Excellent Customer Service skills with the highest level of emotional awareness and empathy
*Demonstrates an interest in grounds maintenance
*Client focused with good communication skills
*Sensitivity and a high degree of care and understanding
*Able to perform manual tasks and willing to work in all weather conditions
*Self-management
*Demonstrates reliability and commitment

This role will ideally suit a candidate who has had a great deal of experience of dealing with people. You will be the face of the organisation and you will assist the bereaved at a very emotional time. The candidate will be spending 50% of their time outdoors looking after the Crematorium grounds, the rest of the time will be Operational. Good computer skills will be necessary for this role.

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