Student Engagement Advisor (x2 Pastoral)

KT1 2AQ, Kingston Upon Thames
£21,232 to £25,012 per annum, incl LA + 35 Days + Bank Holidays
01 Oct 2021
29 Oct 2021
Contract Type
Full Time

2 posts available - Pastoral x 2 positions

Working 36 hours per week for 40 weeks per year

Student Services supports students at each stage of their journey from pre-entry to post exit. The Service has a student orientated culture and puts students’ needs at the heart of everything it does.

As a pivotal part of the frontline team, you will motivate and inspire students to take advantage of the Support Service offer and actively engage them in pastoral support and enrichment opportunities working with students to shape and develop provision. We are looking for someone who will provide a friendly, enthusiastic and proactive approach in dealing with all support or enrichment matters. You will work in close liaison with students, staff and external organisations to safeguard students and support them in achieving their full potential by offering holistic support including enrichment tailored to their needs. You will focus on one of the specialist areas Enrichment or Pastoral Support.

Qualified to Level 3 or above in an appropriate subject (Youth and Community, Education, Psychology, Sociology or Health & Social Care). The successful candidate will have experience of working with students facing complex challenges through targeted 1-1 intervention and support to help realise their potential. You will be confident in your experience of engaging students in helping them to remove barriers to their learning. You will assist students with financial support applications and check eligibility criteria, including the assessment of household incomes in accordance with College policy.

You should also be able to demonstrate knowledge of Safeguarding practices, data protection regulations and referral procedures in relation to student information. You will work well independently and as part of a team and have excellent communication and interpersonal skills to allow you to build rapport with a wide range of customers. Student Services is committed to equality of opportunity and the delivery of a high quality inclusive service.

This position is based at Kingston College.

Closing date for the return of a complete online application is 29th October 2021

The benefits package includes generous annual leave of 23 days plus up to 7 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. This leave is all in addition to Bank Holiday entitlement. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits package is pro-rated for all part time staff.

South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.