3rd??Line IT Support Engineer

Recruiter
Confidential
Location
Abingdon
Salary
30000.00 - 35000.00 GBP Annual + plus benefits
Posted
30 Sep 2021
Closes
28 Oct 2021
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
3rd Line IT Support Engineer, Fully Remote, GBP30,000pa - GBP35,000pa plus benefits:

Are you looking for a 3rd Line IT Support Engineer role which is diverse, supporting a range of customers, managing their infrastructure delivering improvements and upgrades?

Our client is a leading IT support solutions provider based in Oxfordshire. After several years of natural growth, they are now looking to recruit a 3rd Line IT Support Engineer to deliver remote technical consultancy, project delivery and 3rd line IT support to their increasing client base.

This exciting 3rd Line IT Support Engineer opportunity offers you the chance to develop and increase not only your IT skills but your consultancy and project management skills with an exciting, expanding and rewarding company on a completely remote basis.

The idea candidate will have 3rd Line IT Support experience and have a strong MSP background.

Key responsibilities:

* Act as a technical lead

* Supply high standards of customer service

* Able to deliver and troubleshoot technical solutions

* Be an escalation point to 2nd line engineers

* Owning, managing and resolving 3rd Line incident

* Taking a lead IT projects and supporting new products

The following product knowledge is highly desirable:

* Windows Server

* Active Directory

* Microsoft 365 and related technologies

* Azure

* Hyper-V

* Networking (S2S/P2S VPN, VLAN, LACP)

* PC & Server hardware

This role is a fully remote role, you will be onboarding remotely but may need to visit the Oxfordshire office during the first couple of weeks or months.

If you're a 3rd Line IT Support Engineer who is looking for a new role and you meet the above technical skills, please get in touch ASAP.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles)