Customer Service/ Marketing Assistant Apprenticeship Tutor

4 days left

21166.00 - 27905.00 GBP Annual
29 Sep 2021
27 Oct 2021
Contract Type
Full Time
We are extremely pleased to have been asked to assist a new client in recruiting a Programme Apprenticeship tutor for Customer Service and Marketing Assistant. Based out of the clients' Grimsby office, the successful applicant will engage learners and employers to learning programmes and deliver high quality teaching, learning, assessment and support to enable high levels of learner achievement, completion and progression.
The business, a training provider across Lincolnshire and Yorkshire, offer a range of different apprenticeships indlucing Barbering, Business Admin, Customer Service, Digital, Hairdressing, Health & Social Care and L&M. They are rated GOOD by Ofsted.
You will report directly into the Head of Curriculum & Quality. The successful applicant muct be occupationally competent and hold qualifications in the sector of delivery. It is desirable for applicnts to have a DTLLS/ CertEd or Level 5 Diploma, however for the right candidate, the client would be happy for them to work towards this. Candidates must hold or be willing to work towards an assessors award (D32/ 33/ A1/ CAVA).
Key Responsibilities
- Plan and deliver teaching, learning and assessment with learners through individual and group arrangements, using face to face contact in classroom/workshop/workplace settings as well as online methods, supporting the development and production of teaching and learning materials and resources in both manual and electronic formats;
- Ensure learning programmes meet the requirements of awarding bodies and funding bodies and that quality and performance targets are achieved;
- Develop professional working relationships with employers, learners and other key stakeholders;
- Enable learners to increase their skill levels and receive a high-quality learning experience;
- Support the recruitment of employed and unemployed young people and adults to learning programmes, generating new business opportunities within programmes, ensuring learner caseload is maintained;
- Review learner progress, set targets with learners and provide learners with good information advice and guidance to assist their progression;
- Monitor learner attendance, achievement, progression and satisfaction;
- Engage employers with learning programmes, ensuring they are involved in progress reviews, informed of the development, progress and achievement of their learners and updated about programme delivery and requirements;
- Support all internal and external learning and programme evaluation, moderation and verification, including learner and employer feedback and preparation for internal and external audit, review and Ofsted Inspection;
- Actively participate in all quality improvement processes, including observations of teaching, learning and assessment and the review, production, organisation and implementation of documentation related to learning programmes;
- Maintain learner records to ensure they meet internal quality standards and the requirements of awarding bodies and funding bodies;
- Produce accurate and timely reports for all programmes;
- Operate information technology effectively, including Microsoft Office;
- Ensure that all correspondence from the organisation is of the required standard and tone.
These duties and responsibilities form the main part of this Job Description, however, the employer reserves the right to vary and/or change some or all the above to meet the needs of the organisation.
The post holder will:
- Follow organisational Equality & Diversity, Health & Safety and Safeguarding Policies and Procedures, adopting a personal responsibility to ensure their own health and safety and that of their colleague's and learners;
- Follow all organisational policies and procedures and contribute to their review and development;
- Correctly complete all required documentation, in line with organisational requirements to meet internal and external audit requirements;
- Be committed to their own personal development including, where appropriate, undertaking the required CPD to maintain occupational competence and professional status;
- Ensure all Rooms and work stations used are fit for purpose including cleaning/tidying and equipment