Junior Contracts Administrator

Job Purpose

To provide effective administrative support to the whole company structure to enable excellent service delivery in accordance with the various company contracts & codes.

To play a role in the efficient operation of the team ensuring maximum flexibility to meet changing demands and undertake various tasks in order to deliver a quality service.

Skills & Experience

Previous experience preferable

Good Communication Skills

IT Literate

Knowledge of operation of standard office equipment

Be able to prioritize work load

Good planning & organizational skills

Be able to pay attention to detail with a high level of accuracy

Be able to work as part of a team

A positive problem solving attitude

Be flexible & adaptable

Main Duties and Responsibilities:

??Answer telephones, and deal with all telephone enquiries with a helpful, tactful approach and to see the enquiry through to conclusion.

??To process works orders accurately and in a timely manner, ensuring that Priority, Target and Contract is taken into account

??Allocate works orders effectively by appointment, diary management, fax or directly by telephone

??Monitor, update & distribute works using the company database to ensure that each order is completed and all targets are met

??Book appointments for works by telephone, or either fax & email. Monitor and book any subsequent appointments.

??Liaise with clients, sub-contractors and members of the public. Keeping them informed and up to date with works progress or problems

??Collate paperwork pertaining to completed orders through invoice stage

??Maintain computerized records of all invoices produced and ensure that they are delivered to the relevant client department

??Accurately reproduce and send test certificates

??Accurately maintain the filing system

??Partake in any other duty commensurate to the role

??Adhere to the company's quality management system and recycle correctly and responsibly

Office Location - Chigwell, Essex

Hours - 8am-5pm with 1 hour lunch break (40 hours per week)

Salary - GBP22,360.00

Job Type: Full-time