Communications Coordinator (PR / Marketing)

Communications Coordinator (PR / Marketing)

£23,352 progressing to £25,947

Fareham

Permanent

Full time - 37 hours a week - Monday to Friday

We now have an opportunity for a Communications Co-ordinator to support the Executive Director of Transformation and Business Improvement in developing and implementing our communications strategy.

MAIN RESPONSIBILITIES

• Coordinate our external and internal communication
• Support the implementation of our communications strategy
• Support our transformation work, including ensuring key messages are communicated in a positive and effective way and staff are engaged
• Make updates and publish new content to our website
• Content creation, uploading, scheduling and engaging on our social media channels
• Write or outsource to a trusted third party our annual reports, blogs, newsletters, articles and press releases
• Be the first point of contact with the media
• Make updates and publish new content to our intranet, also ensuring content from other contributors is accurate and up to date
• Develop and maintain an internal and external communications calendar
• Track key performance indicators, working to agreed targets
• Produce regular briefings for staff, clients and other stakeholders, maintaining accurate contact information
• Build and maintain effective relationships, ranging from staff in our frontline services to journalists to media partners
• Monitor and co-ordinate the communications budget
• Be the lead contact for liaison with our website developer and other suppliers as needed
• Maintain brand book and tone of voice guidelines; approve the design and content of marketing collateral developed by staff; and develop marketing collateral as needed
• Arrange photography or videography
• Prepare award submissions
• Facilitate the receipt of donations

   

KNOWLEDGE, SKILLS, EXPERIENCE AND ESSENTIAL QUALIFICATIONS OR TRAINING

• Experience of communications, public relations and marketing
• Excellent verbal and written communication skills – proven ability to adapt written style for different audiences and channels
• Able to maintain confidentiality
• Customer focussed with a strong attention to detail
• Ability to work under pressure and on own initiative
• Organised, proactive and self-motivated - with the ability to prioritise
• A can-do attitude
• Understanding and experience of running social media channels, with knowledge of best practice
• Ability to interpret communications and marketing data into actionable insights
• Experience adding and managing content in a client management system
• Experience using an email marketing platform
• Competent in the use of Microsoft office products
• Knowledge of Photoshop or equivalent design software
• Good team working skills
• Committed to our values of:

Integrity

Resilience

Empowering

Inclusive

Proactive

​

A driving license is required as the role will involve visiting our services

About Us

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.