HR Transactions Officer / Payroll Officer

Recruiter
Confidential
Location
Northampton
Salary
Competitive
Posted
22 Sep 2021
Closes
18 Oct 2021
Sectors
Accountancy
Contract Type
Contract
Hours
Full Time
HR Transaction Officer Payroll Services

Northampton

Contract

GBP10.12 per hour

Our client is looking for an experienced HR Transaction Officer Payroll Services.

We are seeking a HR Transactions Officer with previous experience of transactional processing, to join the Payroll Services team.

You will provide a range of high-quality payroll administrative support, delivering excellent customer service by giving the customer the best possible experience.

You will process payroll transactions, provide accurate information and support in response to customers enquires according to agreed procedures, practices, and regulatory and legislative requirements.

Provide an effective, customer focused support service to users of the HR Transactions service systems and processes. A point of contact for colleagues and service users for queries.

Ensure an integrated approach to transactions through assisting with the implementation of new technologies, methodologies and processes that meet the needs of clients, customers, and client organisation.

Provide operational services within the HR Transactions team. Responsible for ensuring that efficient, accurate and timely end-to-end processes are adhered to.

Enable the delivery of an integrated HR/Payroll service via end-to-end processing of data.

Respond to and resolve service requests and queries ensuring operational service priorities are met through ownership, adhering to agreed service standards and according to operational procedures.

Responsible for investigating and resolving customer queries, suggestions, and compliments, escalating any complaints in accordance with the relevant procedures.

Take responsibility and ownership on areas of the service where improvements could be made by making recommendations and implementing agreed changes to improve efficiency.

Support system implementations including conducting system testing and delivering training to staff on new system processes.

PLEASE only apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV. Colbern Limited along with our clients are an equal opportunities employer

More searches like this