Security Operations Technical Lead

Security Operations Technical Lead

Salary: GBP40K-GBP50K
Job Type: Permanent - Full-time
Location: Kidderminster / Hybrid / Remote (if required)

Key Responsibilities:

Serve as Tier 3 level for complex technical and alert-based escalations.
Investigation into potentially verified incidents and execution of active response actions for critical level events.
Provide technical lead support and act as a support contact for the CyberGuard technical security consultant for requests made by enterprise level clients.
Assist in Incident remediation and prevention documentation and plans where required and be able to execute the processes documented in an effective manner.

• Leveraging automation and SOAR elements to ensure a lean service that eliminates unnecessary noise and allows for analysts to respond quicker to verified incidents.
• Initiate escalation procedure to counteract potential threats/vulnerabilities.
• Assist in periodic security and network impact reviews for enterprise clients, in collaboration with the CyberGuard technical security consultant.

Essential Skills & Experience:

• Demonstrated proficiency exercising a detailed depth and breadth of technical subject knowledge to key stakeholders within a client base of 5000+ users and upwards.
• Strong analytical skills to define risk, identify potential threats, document and develop action/mitigation plan.
• Knowledge/experience with multiple log sources (Firewall, Proxy, Windows Event Logs, Office 365 activity etc), ideally ingesting these log sources into a log management solution.
• Working knowledge of Log Management/SIEM & EDR technology (e.g., Azure Sentinel, AlienVault, MS CloudApp Security, Carbon Black, MS Defender for Endpoint).
• Good Interpersonal skills and being able to talk effectively with client teams.

Desirable Skills & Experience:
Experience with the Microsoft Solution Portfolio (Office 365, PowerBI etc)
Experience in the requirement for automation within managed services and proactive attitude towards False Positive tuning.
Previous Experience with an IT technical orientated environment.
Experience with securing various environments.

Benefits:
Hybrid / flexible working
25 days holiday plus 8 bank holidays
Opportunity to buy and sell holiday
Private healthcare
Employee referral bonus scheme
An investment in your learning, development and career progression
Free on-site parking