HR Operations Manager - Americas 12 Month FTC

As a Barclays HR Operations Americas Manager, you will come on board for a 12 month fixed term contract to ensure that effective, high quality standards, consistency, governance and best practice methodologies are built, developed and maintained in the HR Operations Americas Team. You will be accountable for service performance, key stakeholder relationships and compliance against our contracted services.

You will be required to work according to US working hours which will be Monday to Friday, 14:30-22:30

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?

• Ensuring processes relating to the Service Catalogue meet appropriate governance, legal risk, control and compliance

• Driving continuous improvement across the service offering and partnering with the Service Improvement Team, as appropriate

• Supporting HR Ops Americas Service Lead in developing and continually evolving a customer focused HR Ops operating model to deliver optimum support

• Monitoring performance management, including analysis of HR Operations reports and recommending new initiatives for service enhancements

• Being directly responsible for coaching and mentoring of HR Operations Americas Team to ensure that appropriate capabilities within the teams are maintained and developed

What we're looking for:

• Proven experience of working in an operational environment

• Solid HR background

• Excellent interpersonal skills and experience dealing with senior management

• Accomplished analytical skills with evidence of successfully applying findings to improve process or performance

Skills that will help you in the role:

• Experience using SAP HR

• Payroll experience

• Financial management background

• Previous people management experience

Where will you be working?

Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.

We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.