Local Account Manager
- Recruiter
- PHS Group Limited
- Location
- Warrington
- Salary
- 29000.00 - 30000.00 GBP Annual
- Posted
- 21 Sep 2021
- Closes
- 02 Oct 2021
- Sectors
- Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
About The Role
Local Account Manager
The role of Local Account Manager will involve managing and supporting our Key Account customers at site level within the PHS Hygiene division. You will be responsible for mobilisation of new sites, retention, growth and new business within your territory, working closely with our Senior Key Account Managers and Key Account Managers ensuring we meet the strategic goals of our largest customers.
A day in the life of a Local Account Manager at phs will involve:
- Achievement of annual new business target (Territory & Personal) from the portfolio of Key Account sites within your designated territory
- Present and gain agreement from all the customers within the territory that ensures the customer sees this approach as added value from their current relationship with PHS, that it supports both customer and PHS commercial requirements and supports the customer with continuous improvement and innovation
- Proactively identify and develop all levels of contacts within specific territory in order to support retention.
- Proactively identify non-compliant sites and develop future new business opportunities.
- Work with the wider team to ensure that the customer experiences the best and most appropriate level of support and service and that ultimately to the customer reflects a single joined up team approach
- On 'owned' accounts, work with the Tenders team to produce final bids and documents to the customers
- Generate timely management reports as required that will include pipelines, identifying risks and opportunities with action plan to support
- Work proactively within your territory with a planned schedule of visits, to keep the customer up to date, ensuring that you get the most from your visits and calls
- Working with the network of service personnel within PHS to deliver a best in class customer experience.
The ideal candidate for a Local Account Manager at phs will:
- A proven sales professional with both an account management and growth/new business track record in a B2B sales/service environment (service or consumables),
- Strong knowledge of PHS's marketplaces and competitors, or experience of similar markets
- Highly developed selling skills with excellent communication skills both F2F and written, with the interpersonal skills to influence other parts of the business
- IT literate, with an emphasis on using technology to be effective and productive.
- High levels of energy, commitment and tenacity with a strong understanding of the sales/service process.
- Ability to work autonomously, with effective diary and journey planning skills
- Experience of utilising a CRM, ideally Sales Force is desirable
- Full clean Driving License is required for this role
In return for your commitment and expertise, you will get:
- Salary GBP28,000-GBP30,000 OTE GBP40,000-GBP45000
- Ongoing career development opportunities
- A company vehicle
- Discounts with retailers including o2 and F&B.
- A 24-hour wellbeing helpline
- Pension
- 28-day holiday allowance.
About phs:
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.