Controller / Resource Planner / Scheduler / Administrative
- Recruiter
- Confidential
- Location
- Bristol
- Salary
- Competitive
- Posted
- 17 Sep 2021
- Closes
- 15 Oct 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Controller
Location: Bristol
Salary: Negotiable dependant on experience
Job Type: Full Time, Permanent
Hours: 08:00 to 17:00
To ensure that all customer requirements are dealt with appropriately within company guidelines and procedures whilst ensuring effective use of company assets and resources.
Key Responsibilities:
* Ensures effective allocation of work to a team of mobile and site based engineers to ensure optimum productivity whilst ensuring operation within key performance indicators as specified for location
* Ensures compliance with all element of Health and Safety legislation
* Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full, whilst making sure that we allocate jobs in the most cost effective way
* Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency. Ensure potential sales are converted into orders
* Ensures timely and complete adherence to all company administrative procedures as set out by company process documents
* Ensures operation within key performance indicators as specified for location
* Supervises field and site based staff to ensure optimum productivity whilst working within the working time directive as set by the company
* Effectively working with the Contracts department to ensure that all bookings are achieved
* Ensure all customer bookings are achieved and if issues cause delays, customers are communicated with at all times
* Supports administration department to ensure smooth billing and administrative control of all jobs
* Refers issues outside own sphere of decision making authority to Control Team Leader/Location Manager
* Undertakes other duties which the company may from time to time reasonably request
* Complies with all aspects of ISO 9001:2015 under your remit
Requirements:
* Basic Education required
* Day to day supervision of Mobile Engineers
* Employs limited technical skill without direction
* Good customer service skills
Preferred Skills:
* Requires limited authorization of manager
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role
Location: Bristol
Salary: Negotiable dependant on experience
Job Type: Full Time, Permanent
Hours: 08:00 to 17:00
To ensure that all customer requirements are dealt with appropriately within company guidelines and procedures whilst ensuring effective use of company assets and resources.
Key Responsibilities:
* Ensures effective allocation of work to a team of mobile and site based engineers to ensure optimum productivity whilst ensuring operation within key performance indicators as specified for location
* Ensures compliance with all element of Health and Safety legislation
* Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full, whilst making sure that we allocate jobs in the most cost effective way
* Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency. Ensure potential sales are converted into orders
* Ensures timely and complete adherence to all company administrative procedures as set out by company process documents
* Ensures operation within key performance indicators as specified for location
* Supervises field and site based staff to ensure optimum productivity whilst working within the working time directive as set by the company
* Effectively working with the Contracts department to ensure that all bookings are achieved
* Ensure all customer bookings are achieved and if issues cause delays, customers are communicated with at all times
* Supports administration department to ensure smooth billing and administrative control of all jobs
* Refers issues outside own sphere of decision making authority to Control Team Leader/Location Manager
* Undertakes other duties which the company may from time to time reasonably request
* Complies with all aspects of ISO 9001:2015 under your remit
Requirements:
* Basic Education required
* Day to day supervision of Mobile Engineers
* Employs limited technical skill without direction
* Good customer service skills
Preferred Skills:
* Requires limited authorization of manager
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role