Retail Manager - BMW

Retail Manager - BMW

Do you have Sales Manager / Business Manager /F&I Manager experience? Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to all of the above questions then we want to hear from you!

We are looking to recruit an experienced Retail Manager for our BMW Retailer in Maidstone, Kent.

About the position:

The successful candidate for our vacancy will have previous experience in the motor industry, proven customer service skills and show the ability to work to deadlines and targets/work well in a team. Only applicants with Managerial Motor Industry experience will be considered.

You will be welcomed into our friendly team and have the opportunity to work with an exciting product range.

Key focus areas in the role is:

• To aid customers to find the right finance package to suit their needs.
• Work closely with the Sales Team and General Sales Manager
• Have a strong F&I knowledge to aid the department. - Selling finance, insurance products and additional products - Working within a the FCA regulations and company guidelines -
• Matching customers needs to the relevant finance sources.
• To deliver excellent customer service.
• Managing the Sales Team's daily activities and monitoring results.
• To maintain a high level of new and used car sales and maximise every sales opportunity.
• To represent the BMW brand in accordance with Retailer standards and company requirements.
• To act with due diligence when negotiating and overseeing the sales transactions.
• To facilitate monthly reviews with each sales consultant.
• Establishing sound product knowledge and updating your knowledge through manufacturer led training and achieving the BMW Group Sales Certification
• Providing exceptional customer service leading to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Our Requirements:

• Ideally you will be an experienced Business Manager or Sales Manager.
• Ability to build rapport with business customers and to identify their objectives.
• Customer awareness and customer centric approach to all interactions.
• Negotiation and communication skills.
• Ability to meet deadlines and work under pressure and be part of a busy team
• Full clean driving licence.

About us:

Arden Maidstone Limited is an established and growing automotive independent in the UK, with offices in Larkfield and Aylesford, Maidstone Kent. The company has two successful retailers: Arden Maidstone Ltd with BMW and MINI, and Arden Tunbridge Wells Ltd with BMW, MINI & Motorrad - each offering sales, service and parts facilities. Each business offers career opportunities, state of the art showrooms, service centres, training resources and very competitive earnings packages.

If you see yourself in the above position and would like to find out more about what it is like to be part of the Arden Maidstone family, please apply now!

Thank you for submitting your CV for the vacancy at Arden Maidstone. For further information regarding Arden Maidstone Ltd and BMW Group UK please visit our websites.

We will be assessing the applications over the next month and will be contacting the shortlisted candidates for interviews thereafter. Should you not hear back within 30 days of your application, please consider your application unsuccessful on this occasion. You are welcome to re-apply for any future roles advertised on our websites or via the internet.

Please note, in accordance with the General Data Protection Regulation which is in effect from 25th May 2018, your CV will be held for no longer than six months in our records, after which time it will be securely destroyed unless you are successful in securing employment with us, in which case it will form part of your employment record.

Ahead of being invited to an initial interview, you may be required to complete tasks that assist us in the fair shortlisting of candidates. These tasks will vary depending on the vacancy, but usually include a maths and a written exercise and a department specific task. Those candidates meeting the necessary standards and criteria will then be invited to participate in the recruitment process.

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