Administrator

Are you currently working within the hotel or hospitality sector? Are you sick of working long shifts and weekends? Are you looking for a stable industry with clear personal and professional progression plans? Do you thrive in a 5* customer service environment? Then we have the perfect opportunity for you!
This is a key role in our Estate Management team. You will work in partnership with the Estate Managers to ensure we consistently deliver a high standard of performance (achieving our KPIs) and achieve customer satisfaction. The role has 2 key parts: performing frontline communication with our customers (eg. resolving day to day queries and sending correspondence) and reactive maintenance management.
What can we offer you?

• We will support you with your first steps into the Property Management industry
• Signing you up to our internal Encore Academy training, with a structured career progression path.
• We will also develop you through access to external training such as the IRPM and RICS qualifications, fully funded by Encore.
• Excellent career development
• This role is Full time, Monday - Friday, so no more long hours or working weekends!

Benefits:

• Holiday purchase scheme
• Long Service Holiday Award -3, 5 and 10 days additional holiday after the same number of years
• Financial qualification support
• Study leave
• Eye Tests
• Cycle to work scheme
• Company social events

Like what you hear? Then click apply and come and join the Encore family!