Housing Solutions Assistant
- Recruiter
- Confidential
- Location
- London
- Salary
- 15.74 - 19.43 GBP Hourly
- Posted
- 16 Sep 2021
- Closes
- 14 Oct 2021
- Sectors
- Health, Nursing & Social Care, Housing
- Contract Type
- Temporary
- Hours
- Full Time
A top performing West London local authority are looking for Housing Solutions Assistants to join the Housing and Regeneration department. As a Housing Solutions Assistant you will be required to:
Give appropriate advice and information to personal and telephone callers regarding the Housing Solutions Service
To provide financial management support to the Service - e.g. processing invoices
To co-ordinate and support the statutory reviews and complex cases service including case research and liaison with solicitors
To act as a point of contact for visitors and partner agencies, ensuring the correct information is passed on to the appropriate teams
General duties will include:
To answer the service's telephone duty lines if designated officers are unavailable
To greet callers and give appropriate advice - face to face, by telephone or using writing communication as appropriate, identifying the nature of enquiries; to give general, non-casework advice and information
To arrange for officers in the service to provide further assistance where necessary by making appointments and passing on details of enquiries to relevant teams
To validate and certify invoices received by the service for a range of services
To be responsible for filing, copying documents, and retrieving files and documents as required
Please not that only shortlisted candidates will be contacted and provided with a full job description
Give appropriate advice and information to personal and telephone callers regarding the Housing Solutions Service
To provide financial management support to the Service - e.g. processing invoices
To co-ordinate and support the statutory reviews and complex cases service including case research and liaison with solicitors
To act as a point of contact for visitors and partner agencies, ensuring the correct information is passed on to the appropriate teams
General duties will include:
To answer the service's telephone duty lines if designated officers are unavailable
To greet callers and give appropriate advice - face to face, by telephone or using writing communication as appropriate, identifying the nature of enquiries; to give general, non-casework advice and information
To arrange for officers in the service to provide further assistance where necessary by making appointments and passing on details of enquiries to relevant teams
To validate and certify invoices received by the service for a range of services
To be responsible for filing, copying documents, and retrieving files and documents as required
Please not that only shortlisted candidates will be contacted and provided with a full job description