Administrator Apprentice (Customs Clearance)
- Recruiter
- Confidential
- Location
- Purfleet
- Salary
- Up to 161.00 GBP Annual
- Posted
- 16 Sep 2021
- Closes
- 14 Oct 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Brief overview of the role
DSV are recruiting for someone to work within the Customs Clearance department This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services. If you would enjoy daily customer interaction, are organised and can multi-task, then we would like to hear from you.
Apprenticeship summary
Working week: Monday - Friday, 09:00 - 17:00, with 30-minutes for lunch (37.5 Hours p/w)
Weekly wage: GBP161.25
Expected duration: 15 months
Apprenticeship level: Intermediate Level Apprenticeship
Vacancy description
Main purpose of the job:
To meet customer requirements for the safe and efficient transport of their cargo effectively and in accordance with company operational procedures and statutory requirements including Health & Safety to the satisfaction of clients and the profit of the company.
Key tasks:
External communication:
Chasing customers for Power of Attorney in order to complete Customs Procedures on Customer behalf
Internal communication:
Support DSV Customs department with missing/incorrect information
Checking customs invoices to ensure they contain mandatory information
Sending documents to Customs department
Basic updating of TMS system pertaining to customs requirements
Timely and effective communication with Customers, partners and internal departments via email and telephone
Liaise with operations and overseas offices to ensure customer commitments are delivered upon
Effective monitoring to ensure deliveries are completed within the agreed timelines
Pro-active problem solving with customers and colleagues when issues arise
Ensure consignments are rated correctly in order to invoice in an accurate and timely manner
Provision of PODs to meet customer requirements where necessary
Provide KPI and reports both externally and internally where necessary
Resolve credit management queries where necessary
General day to day administrative duties
Requirements and prospects
Desired skills
Good communication skills
Ability to remain calm under pressure
Strong problem solving and analytical skills
Good interpersonal skills
Excellent telephone manner
Good IT skills
Tenacious and ability to see things through
Good at multi-tasking
Good level of literacy and numeracy
Personal qualities
Enthusiastic
Confident and outgoing personality
Polite and friendly
Ability to work under pressure
Good attention to detail
Willing to learn
Flexible and adaptable
Able to use initiative
Reliable
Team player
Confidence to challenge the status quo to help maintain quality and operating standard
Desired qualifications
Must have good levels of maths and English to a GCSE level or equivalents. (C/4's and above preferred)
Future prospects
Upon completion of the apprenticeship, successful candidates can expect a role in a successful, dynamic company
You will be a part of a strong team of performance driven colleagues. A competitive salary, great future career prospects for advancement and a professional working environment
Things to consider
Please note you may be asked to complete suitability assessments as part of the recruitment process.
Apprentice Employment Agency is acting as an Apprentice Training Agency (ATA) and will engage you for the duration of the Apprenticeship and pay your salary. You should be aware that the company/business named in this vacancy is a host employer and you will not be employed by them. Your placement may change during the course of your Apprenticeship.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
For more information please visit: https://(url removed)/national-minimum-wage-rates
Once you have applied for this vacancy, you will be contacted to arrange a 5-minute pre-screen telephone call. Please ensure you check your phone/emails regularly in order for this to take place. Failure to contact us back if correspondence is missed will result in your application being deemed unsuccessful.
Please ensure you check your application for spelling / grammar errors and correct them prior to submitting as attention to detail is very important and may affect the outcome of your application.
Your application may be shared with training providers and employers as follows: https://(url removed)/privacy
The Apprenticeship National Minimum Wage guide (ANMW): https://(url removed)/national-minimum-wage-rates
DSV are recruiting for someone to work within the Customs Clearance department This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services. If you would enjoy daily customer interaction, are organised and can multi-task, then we would like to hear from you.
Apprenticeship summary
Working week: Monday - Friday, 09:00 - 17:00, with 30-minutes for lunch (37.5 Hours p/w)
Weekly wage: GBP161.25
Expected duration: 15 months
Apprenticeship level: Intermediate Level Apprenticeship
Vacancy description
Main purpose of the job:
To meet customer requirements for the safe and efficient transport of their cargo effectively and in accordance with company operational procedures and statutory requirements including Health & Safety to the satisfaction of clients and the profit of the company.
Key tasks:
External communication:
Chasing customers for Power of Attorney in order to complete Customs Procedures on Customer behalf
Internal communication:
Support DSV Customs department with missing/incorrect information
Checking customs invoices to ensure they contain mandatory information
Sending documents to Customs department
Basic updating of TMS system pertaining to customs requirements
Timely and effective communication with Customers, partners and internal departments via email and telephone
Liaise with operations and overseas offices to ensure customer commitments are delivered upon
Effective monitoring to ensure deliveries are completed within the agreed timelines
Pro-active problem solving with customers and colleagues when issues arise
Ensure consignments are rated correctly in order to invoice in an accurate and timely manner
Provision of PODs to meet customer requirements where necessary
Provide KPI and reports both externally and internally where necessary
Resolve credit management queries where necessary
General day to day administrative duties
Requirements and prospects
Desired skills
Good communication skills
Ability to remain calm under pressure
Strong problem solving and analytical skills
Good interpersonal skills
Excellent telephone manner
Good IT skills
Tenacious and ability to see things through
Good at multi-tasking
Good level of literacy and numeracy
Personal qualities
Enthusiastic
Confident and outgoing personality
Polite and friendly
Ability to work under pressure
Good attention to detail
Willing to learn
Flexible and adaptable
Able to use initiative
Reliable
Team player
Confidence to challenge the status quo to help maintain quality and operating standard
Desired qualifications
Must have good levels of maths and English to a GCSE level or equivalents. (C/4's and above preferred)
Future prospects
Upon completion of the apprenticeship, successful candidates can expect a role in a successful, dynamic company
You will be a part of a strong team of performance driven colleagues. A competitive salary, great future career prospects for advancement and a professional working environment
Things to consider
Please note you may be asked to complete suitability assessments as part of the recruitment process.
Apprentice Employment Agency is acting as an Apprentice Training Agency (ATA) and will engage you for the duration of the Apprenticeship and pay your salary. You should be aware that the company/business named in this vacancy is a host employer and you will not be employed by them. Your placement may change during the course of your Apprenticeship.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
For more information please visit: https://(url removed)/national-minimum-wage-rates
Once you have applied for this vacancy, you will be contacted to arrange a 5-minute pre-screen telephone call. Please ensure you check your phone/emails regularly in order for this to take place. Failure to contact us back if correspondence is missed will result in your application being deemed unsuccessful.
Please ensure you check your application for spelling / grammar errors and correct them prior to submitting as attention to detail is very important and may affect the outcome of your application.
Your application may be shared with training providers and employers as follows: https://(url removed)/privacy
The Apprenticeship National Minimum Wage guide (ANMW): https://(url removed)/national-minimum-wage-rates