Software Implementation Technician

19000.00 - 23000.00 GBP Annual
16 Sep 2021
14 Oct 2021
Contract Type
Full Time
Our client based on the outskirts of Lincoln is looking for a Software Implementation Technician to join their expanding team. Due to the site location you must have your own transport.

Main responsibilities for this role will be:

* To provide software implementation services to customers

* Help clients learn and manage their new software

* To ensure requests for assistance are dealt with promptly and appropriately

* Redirect or escalate support requests to the appropriate person or team as required including liaising with our clients in house development team regarding any complex investigations

* Pro-actively provide information to users on the progress of outstanding implementation elements

* Help with clients on site and at their own premises

It's essential that you have:

* Great computer and Microsoft Windows Software skills

* Natural outgoing personality, keen to meet new people and build new business relationships

* Well organised, motived and client focused

* A team plater with the ability to work on own initiative and as part of a team

* Excellent communication skills

* Approachable and willingness to help others

* Ability to present information in a friendly and professional manner

* Excellent IT skills

* Ability to learn quickly and accurately

This vacancy is being advertised on behalf of Red Recruitment 247 Limited who are acting as an employment agency. The above postcode (LN6 3DH) is the location of our office and not the location of the advertised vacancy