Contracts Administrator

Recruiter
Confidential
Location
Prudhoe
Salary
Competitive
Posted
14 Sep 2021
Closes
12 Oct 2021
Contract Type
Temporary
Hours
Full Time
Do you have excellent administrative skills and want to be a part of UK's #1 independent provider of voice, connectivity, mobile, phone system and cloud services.

Daisy Communications are recruiting for a Contracts Administrator. You will provide administrative support to direct sales colleagues covering leads, generating contracts and sending them internally or externally to customers. Resolving queries within a given time frame.

Location: Prudhoe
Salary: Up to GBP18,525
Working Hours: Monday to Friday, 9:00 - 17:30

Responsibilities:

* Monitoring team mailboxes for contract and web leads and processing as required

* Sending contracts out via e-signature and progressing these with our customers

* Administering web leads

* Creating opportunities and entering values for closed/won orders

* Resolving issues on order forms or with opportunities

* Liaising with internal colleagues and speaking to customers to resolve queries

* Working as part of a team against agreed framework, SLA's and KPI's

* Be vigilant for possible fraudulent activity and if necessary, raise a security incident report using the template accessible via the corporate Intranet.

* Periodically review Daisy Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements.

* Carry out any 'ad hoc' assignments as and when required.

* To be compliant with health and safety company policy and legislation.

Do you have the following experience?

* Previous administration experience desired

* Able to work independently and as part of a team

* Customer service experience

* Keen eye for detail and ability to check own work diligently

* Knowledge of Microsoft Office 365 including Outlook, Word and Excel

* Ability to communicate effectively with internal and external customers

* Ability to communicate effectively via email

* Must possess a tenacious attitude

* Able to work under pressure against set SLA's

Why work for Daisy Communications?

* We have recently achieved a Two Star Accreditation from Best Companies, meaning we have "Outstanding Levels" of Employee Engagement - there has never been a better time to join us!

Here are some of the other benefits that we offer???

* 25 days holidays, plus bank holidays, and the option to purchase up to 35 days

* An additional day off on your birthday or if you're getting married

* Eye care vouchers available and discounted Medicash membership

* Access to discounts and savings at more than 1,200 retailers

* Auto enrollment following probation into a salary pension scheme

* Access to exclusive offers on a range of Daisy products

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