Host/Front of House (10 month contract)

Recruiter
Confidential
Location
Sandhurst
Salary
Competitive
Posted
10 Sep 2021
Closes
29 Sep 2021
Contract Type
Contract
Hours
Full Time
Our client based in Sandhurst is currently recruiting for a Host/Front of house to join their team . Our client creates high end retirement properties.

The hours are 35 per week, Monday to Friday 9-5

The role is initially a contract until August 2022. Ideally looking for someone to start in the next few weeks.

The role supports the day-to-day management of the development resulting in the creation of a warm and welcoming environment, everything is geared to meet the needs and aspirations of those who live there.

The Role

This role will be the key interface between our apartment owners, renters .
You will develop lasting relationships with our residents and their families who will enjoy their homes, the community and the lifestyle. You will bring our owners and tenants together to create strong communities within each development and deliver them a great customer experience
You will be the first person that everyone turns to for everything. From finding a cleaner, devising and organising social events such as monthly cream teas or summer BBQ's, providing information about 'what's on' in the area
You'll focus on fostering a warm, friendly and relaxed atmosphere.
You'll also be our 'person on the ground'.
The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what's happening.
In addition to this, you will build a strong relationship with the Property Management company we work in partnership with to ensure the development is maintained to the highest standards.
Dealing with contractors if there are any issues in the properties

Requirements

You'll be used to talking to people and using your instinct to go the extra mile.
Your professional, organised and proactive approach means that you strive to exceed expectations, always putting the customer first, taking a long term view and treating everyone with respect.
Exceeding the expectations of our owners will be your focus, with the support of the wider team.
You will have worked in a customer facing role, having delivered exceptional standards of service with a high level communication skills and interpersonal skills.
You'll have a calm approach to pressured situations, using your initiative to find solutions.
To communicate effectively with both your internal and external stakeholders as well as accessing the information needed to support our owners and tenants, you must have excellent IT skills with the ability to learn new systems quickly. Backgrounds preferred but all candidates will be considered

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