Customer Care Administrator

Recruiter
Confidential
Location
Buckinghamshire
Salary
18500.00 - 21000.00 GBP Annual + Bonus scheme
Posted
11 Sep 2021
Closes
09 Oct 2021
Contract Type
Permanent
Hours
Full Time
FULL TIME CUSTOMER CARE ADMINISTRATOR
The Company
Our client manufactures and supplies a range of high specification contemporary garden buildings, with a wide range of uses, from home offices to art studios and a range of commercial projects (i.e. schools & charities). The company was formed in 2006 and has since installed over 2000 buildings nationwide.
The Role
Due to the continued growth of the company over lockdown, along with exciting future plans, they now have a vacancy for x2 Customer Care Administrators to support their Customer Care department. Initially an admin focused role, there is scope for wider opportunities for the right candidate.
Key Responsibilities: Providing support to the customer care and sales team by issuing sales orders, managing customer accounts and responding to customer enquiries from the web, email and telephone.
Skills & Experience
* Previous Customer Service experience in a customer facing role
* Excellent written and verbal communication skills
* Ability to multi-task, work quickly and manage a varying workload
* IT savvy and demonstrable knowledge of Microsoft Office
* Degree in relevant subject preferred (i.e. business), but not essential
* Clean UK driving license and own transport
* monthly bonus scheme
Hours & Environment
* Salary: GBP18,500 -GBP21,000 pa (dependent upon skills and experience)
* Monthly paid bonus (est GBP1,500 per annum)
* 20 days paid holiday plus all statutory bank holidays. You will gain an additional 1 day holiday for every year worked at the company (maximum of 3 additional days)
* 40 hours per week, 9-5pm Monday to Friday, half hour lunch break.
* this role involved working 1 Saturday shift in every 5 (this is paid at an additional hourly rate)
* Friendly working environment
* Enhanced Paternity / Maternity pay
Due to the location of our client (Wescott) your own transport is essential to commute to and from work.
If you are looking for an exciting job opportunity with a fast growing, friendly, lifestyle company, submit your CV and covering letter today