HR Support Services Administrator
- Recruiter
- Confidential
- Location
- Bedford
- Salary
- 9.05 - 9.45 GBP Hourly
- Posted
- 09 Sep 2021
- Closes
- 07 Oct 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Prestige Recruitment Specialists are currently looking for a HR Support Services Administrator based in Bedfordshire.
JOB SPECIFIC RESPONSIBILITIES
To be responsible for monitoring and managing the HR Payroll Forms inbox daily, responding to emails appropriately and in a timely manner.
To check every source document i.e. HR1's, HR2's and HR3's to ensure that it has been completed, that the information provided is correct and authorised as set out within the Toolkit/Guidance.
To manage the Payroll Queries raised via SharePoint daily resolving discrepancies relating to pay appropriately, escalating when necessary in order to ensure resolution is achieved.
Assist with maintaining full and accurate records of all transactions received
Working closely with the Payroll provider, maintaining effective working relationships
Dealing with telephone, email and face to face enquiries as appropriate, escalating when appropriate
To ensure data input is carried out efficiently and accurately, working to set deadlines
To communicate at all levels and at all times with the highest level of tact, sensitivity and diplomacy to provide assistance to individuals when requesting details affecting pay. Escalating when necessary.
To provide advice and information in relation to pay, employment terms & conditions and Trust policies & processes and systems (for example ESR/GRS) and to direct
staff to the appropriate source of more detailed information.
To work within set deadlines to ensure Payroll have all the correction information in order to process payroll for Trust employees
The post holder may be required to work at any of the Trust's sites in line with service needs
JOB SPECIFIC RESPONSIBILITIES
To be responsible for monitoring and managing the HR Payroll Forms inbox daily, responding to emails appropriately and in a timely manner.
To check every source document i.e. HR1's, HR2's and HR3's to ensure that it has been completed, that the information provided is correct and authorised as set out within the Toolkit/Guidance.
To manage the Payroll Queries raised via SharePoint daily resolving discrepancies relating to pay appropriately, escalating when necessary in order to ensure resolution is achieved.
Assist with maintaining full and accurate records of all transactions received
Working closely with the Payroll provider, maintaining effective working relationships
Dealing with telephone, email and face to face enquiries as appropriate, escalating when appropriate
To ensure data input is carried out efficiently and accurately, working to set deadlines
To communicate at all levels and at all times with the highest level of tact, sensitivity and diplomacy to provide assistance to individuals when requesting details affecting pay. Escalating when necessary.
To provide advice and information in relation to pay, employment terms & conditions and Trust policies & processes and systems (for example ESR/GRS) and to direct
staff to the appropriate source of more detailed information.
To work within set deadlines to ensure Payroll have all the correction information in order to process payroll for Trust employees
The post holder may be required to work at any of the Trust's sites in line with service needs