Administrator

Are you an Administrator with outstanding customer service skills?

Due to continued success and expansion, we are looking for an Administrator to join our Vehicle Engineering team based at our new centre of excellence in Priory Business Park, Bedford.

You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.

As an Administrator, you will be an integral part of the Engineering Administration team, supporting the drive forward by identifying, promoting and delivering continuous improvement to ensure the team consistently delivers a high level of internal and external customer service at all times.

Key Responsibilities:

• Complete daily, monthly and quarterly reports on the Vehicle Engineering team, highlighting any possible breaks outside the Service Level Agreements to your line manager.
• Answering incoming calls and building rapport with clients (internal and external).
• Ensure that all data entry and administrative work is carried out accurately and in a timely manner.
• Actively look for ways to improve our processes and your own personal performance.
• Promote good teamwork and great team performance by supporting team members when required.
• Analytical approach to problem solving.

Keywords: Administrator | Administration | Reports | Data Entry | Filing | Organisation | Telephone | Communication | Customer Service | IT | Microsoft Office | Finance | Automotive | Insurance | Vehicle Engineering

• Monday to Friday Working.
• 28 days holiday including Bank Holidays.
• Employee benefits scheme providing discounts at many high street retailers.
• Discounted Employee Share Purchase Plan.
• Contributory Personal Pension Plan.
• Family Events.

Essential Skills

• Excellent customer service skills.
• Demonstrable administration experience.
• Proficient Microsoft Office skills.
• Advanced excel skills knowledge.
• Strong attention to detail.
• Excellent communication skills both written and verbal.
• A true team player.
• Self-motivated with a positive can-do attitude.
• Well-presented and demonstrate a professional, friendly attitude.
• Willing to learn and adapt to the role.

Desirable Skills

• A basic understanding of financials.
• Previous experience in the Motor trade or insurance industry.
• Self-driven with a desire for continuous learning.

About Company

Copart UK, based in Bedford, is part of Copart Inc, a global company that specialises in recycling and reselling vehicles online via our global auction platform. As the industry leader in used and salvage vehicle auctions in the UK, we handle over half a million vehicles each year on behalf of the motor insurance and wider automotive sector.

We provide our sellers with an unrivalled marketplace, and our buyers with access to vehicles and parts globally. We also run a range of other businesses including cashforcars.co.uk where anyone can sell their vehicle to us and get a great price!