Crm Account Manager
- Recruiter
- Confidential
- Location
- London
- Salary
- 40000.00 - 45000.00 GBP Annual + Bonus + Pension + Life/Health
- Posted
- 03 Sep 2021
- Closes
- 01 Oct 2021
- Sectors
- Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
Our client is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. They are a global business brand and continue to grow at a rapid rate, across Europe and Asia.
Their heritage in data, technology, and analytics are the foundation for their understanding of consumer insights that drives their people-based marketing strategies. With their expertise, they can offer their clients content-driven, contextual and compelling customer journeys and experiences that drive business growth.
It is a remote role currently that will extend to a requirement of at least 1 day into central London per week, likely to commence later this year once the COVID landscape has settled, and a monthly visit to a key client, based in the Milton Keynes vicinity next year.
Job Description
This is an exciting opening for an Account Manager to join their busy team working on a major automotive client. Reporting into a Senior Account Manager, you will be a key player in their team and will be the main go-to person for the client, other agencies and internally. This is an important role within their team that will require a considerable degree of autonomy and proactivity, which will also require a proven track record of being a self-starter and the ability to make informed decisions.
* What will be essential to this role will be experience from either a CRM or Data agency or from client-side, or client-side experience, with a thorough knowledge of databases and data-driven marketing, campaign delivery, and managing end to end CRM programs
Essential Skills/Qualifications
* We anticipate the suitable candidate will possess circa 2+ years' experience working in a CRM or Data agency, or client-side experience, with thorough knowledge of databases and data-driven marketing, campaign delivery, and managing end to end CRM programs
* Proven ability to understand marketing strategy and be able to implement it effectively through customer communication
* Ability to work closely with the Data Intelligence team and understand the value of data analytics, including customer segmentation and modeling, with a particular emphasis on automotive marketing
* Excellent interpersonal skills with the ability to gain gravitas with the client early on and act as the face of their company onsite
* A team player with the ability to balance client priorities with agency commercials
* Proven experience in managing multiple clients and projects, with added value and a curious and proactive approach
* Attitude is key - we need someone with energy, ideas, curiosity, passion, and a proven track record of proactivity and getting things done
* Handling and protection of our client's information, reporting security events and implementing appropriate policies and procedures
* Financial Services experience would be desirable but not essential
Life as an Account Manager
As an Account Manager, your day-to-day role and key responsibility will be to ensure operational success for our clients.
You will be the first point of contact for all client requests and will have strong relationships with both Key Client Stakeholders and other agency teams to ensure that campaign timings and processes are clear and adhered to. This will require you to publish regular status updates, lead/attend status meetings, and represent our client's company at cross-agency briefing sessions.
Our client is a close-knit team, and work collaboratively to deliver database developments, customer analysis and marketing campaigns in line with the Client's objectives. The Account Manager's role is vital in ensuring that all deliveries are successful and that the results and measurements are proactively shared. As a team, they're always looking at how they can improve and enhance the CRM programmes, so your role will include supporting the SAM in both identifying and implementing these improvements and efficiencies
For more information and if you feel that this is you, please apply within
Their heritage in data, technology, and analytics are the foundation for their understanding of consumer insights that drives their people-based marketing strategies. With their expertise, they can offer their clients content-driven, contextual and compelling customer journeys and experiences that drive business growth.
It is a remote role currently that will extend to a requirement of at least 1 day into central London per week, likely to commence later this year once the COVID landscape has settled, and a monthly visit to a key client, based in the Milton Keynes vicinity next year.
Job Description
This is an exciting opening for an Account Manager to join their busy team working on a major automotive client. Reporting into a Senior Account Manager, you will be a key player in their team and will be the main go-to person for the client, other agencies and internally. This is an important role within their team that will require a considerable degree of autonomy and proactivity, which will also require a proven track record of being a self-starter and the ability to make informed decisions.
* What will be essential to this role will be experience from either a CRM or Data agency or from client-side, or client-side experience, with a thorough knowledge of databases and data-driven marketing, campaign delivery, and managing end to end CRM programs
Essential Skills/Qualifications
* We anticipate the suitable candidate will possess circa 2+ years' experience working in a CRM or Data agency, or client-side experience, with thorough knowledge of databases and data-driven marketing, campaign delivery, and managing end to end CRM programs
* Proven ability to understand marketing strategy and be able to implement it effectively through customer communication
* Ability to work closely with the Data Intelligence team and understand the value of data analytics, including customer segmentation and modeling, with a particular emphasis on automotive marketing
* Excellent interpersonal skills with the ability to gain gravitas with the client early on and act as the face of their company onsite
* A team player with the ability to balance client priorities with agency commercials
* Proven experience in managing multiple clients and projects, with added value and a curious and proactive approach
* Attitude is key - we need someone with energy, ideas, curiosity, passion, and a proven track record of proactivity and getting things done
* Handling and protection of our client's information, reporting security events and implementing appropriate policies and procedures
* Financial Services experience would be desirable but not essential
Life as an Account Manager
As an Account Manager, your day-to-day role and key responsibility will be to ensure operational success for our clients.
You will be the first point of contact for all client requests and will have strong relationships with both Key Client Stakeholders and other agency teams to ensure that campaign timings and processes are clear and adhered to. This will require you to publish regular status updates, lead/attend status meetings, and represent our client's company at cross-agency briefing sessions.
Our client is a close-knit team, and work collaboratively to deliver database developments, customer analysis and marketing campaigns in line with the Client's objectives. The Account Manager's role is vital in ensuring that all deliveries are successful and that the results and measurements are proactively shared. As a team, they're always looking at how they can improve and enhance the CRM programmes, so your role will include supporting the SAM in both identifying and implementing these improvements and efficiencies
For more information and if you feel that this is you, please apply within