IT Technician
IT Technician, 3-Month Contract, Edinburgh
Who you will be working for
This new role is with a well-known higher education organisation, located in Edinburgh. This organisation is looking for an IT technician to join an established IT team and be the central point of contact between staff users and the IT department for queries. This role is an initial 3-month contract with a rate of up to GBP140 per day. Although initially for 3-months, it is likely that this role could extend beyond this. The role will be remote however some on-site work may be required if urgent queries arise so living within commuting distance is preferable.
What you will be doing
You will be responsible for handling incidents and requests and be involved in service restoration in order to minimise disruption and ensure a high-quality service to all users on all systems. The post holder will be responsible for assisting the IT department with training for users of systems to help ensure correct use and maximise productivity. You will also be responsible for maintaining desktop, EPOS systems, exploring new technologies and implementing them.
Key responsibilities will include assisting in all areas of the hardware renewal process and providing support and cover for the IT team when required.
What they are looking for
- Working knowledge Windows 7, 8 & 10.
- Experience of Adobe applications.
- Experience of printer support.
- Experience of using ticketing systems.
- Experience of Managed/Serviced Desktop Environments
- Experience of Mac OS in an Active Directory Environment.
- Experience of hardware repairs.
- Experience of basic networking.
- Experience of hardware procurement
What you'll get in return
This role will give you the opportunity to work with a highly reputable organisation within an established technical team. Although initially for 3-months, there is opportunity for this role to continue beyond this point.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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