Retail Catering Duty Manager

Butlin's is looking for new recruits to come and join them this summer.
If you enjoy working with others, are ready to learn something new, roll up your sleeves and get stuck in - we might have your next job waiting for you.
It's always showtime at Butlin's! And whatever job you do here you will be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.
We know that It takes a team effort to put on the show and we are looking for likeminded people who like to work as part of a team, who are confident to talk to our guests, who have empathy and understanding towards their needs, and who are used to working in busy environments and can dial up the energy when it's required. We're looking for people who have a positive outlook, who understand the powers of a smile and being cheery to help brighten a day.
Butlin's is a fun and exciting place to work and if you think you have what it takes to come and be part of our team, we'd love to hear from you.
Reporting to our Venue Manager our Duty Manager will play a major part in the daily running of a retail restaurant. Your aim will be to help our team deliver a memorable experience to our guests, whilst coaching our team to be the best they can be. . We have a mix of restaurants ranging from authentic Italian to flame grilled goodness, Our American style diner serves American favourites that everyone loves. You will provide an environment that allows your team to perform at their best, through high performance and high fulfilment and giving our teams the opportunity of a lifetime, whilst delivering our mission statement values. You will be an accountable person in the absence of your line manager delivering the business KPI's.

Key responsibilities and duties include:
Supporting the Venue Manager to recruit and train new team members
Role Modelling a hard-working, committed approach to the day to day operation
Communication in a clear and positive manner which will help to motivate the team
Coaching and reviewing your team in a supportive manner which will help them to improve
Driving sales in a way that improves the guest experience
Be a committed Team Player including being flexible and enthusiastic
Passionate about delivering exceptional Customer Service
Ensuring compliance with Food Safety and Health and Safety legislation as well as the company policy

We believe that your experience in a similar role will mean that you understand systems and processes such as labour budgets, food safety and health & safety, stock taking and delivering a GP.
The ideal candidate should:
Normal working hours:
You will need to have a flexible approach to your working hours as we are open 7 days a week. The role will consist of Evenings, Weekends and split shifts, and normal working hours could be between 7am and 11pm.

We think working at Butlin's is a pretty special place to be and here are just a few of the benefits for working with us:
Resort discounts on food and drink in our retail outlets.
Free use of many of the resort facilities for you, and significantly discounted rate for your friends and family.
Subsidised OFSTED Nursery facilities available on resort
Discounted Bourne Leisure holidays for you, your family and friends
Free parking on resort
Reward and recognition schemes including long service and team member of the month as well as lots of other team incentives.

If you think you have what it takes to come and be part of our team, we'd love to hear from you