Retail Customer Advisor
Immediate start, Day shifts, Temp to Perm, competitive hourly rate, 40 hours a week, 5 days a week (1 Saturday in 3), Modern head office, colleague discount. Wise Employment are recruiting for a dynamic and ambitious Customer Call Advisor for a full-time, temporary to permanent role. Immediate starts available so apply today!
What your day will look like:
Engaging and advising customers on their queries and solutions to their problems predominately via incoming telephone calls and in some cases via email. You will overall deliver an excellent customer service experience for customer's. You will be working to incomming call targets and customer service experience KPIs.
What we need:
An enthusiastic and confident manner with an ability to remain calm in challenging situations. Strong telephone customer service experience and communication skills as well as a confident PC user. An applicant with the desire to deliver exceptional customer service in line with our client's core values.
What you will receive in return:
The position is full time (40 hours a week, with a one hour break) working Monday to Friday and approximately one Saturday out of three with a day off in lieu. You will be on a set shift out of: 8:00am-5:00pm, 8:30am-5:30pm, 9:00am-6:00pm, 9:30am-6:30pm
In return, Wise Employment can offer; weekly pay and emailed payslips, up to 28 days paid annual leave (inclusive of statutory holiday), pension contribution, a friendly and welcoming working environment, overtime paid at a time and a half, regular work for a long duration with possible permanent opportunities.
This is an exciting opportunity for someone who wants to make a difference and play a key part in taking the business to the next level. If you are as excited as us to be part of this journey.
Please send us your CV to (url removed)
What your day will look like:
Engaging and advising customers on their queries and solutions to their problems predominately via incoming telephone calls and in some cases via email. You will overall deliver an excellent customer service experience for customer's. You will be working to incomming call targets and customer service experience KPIs.
What we need:
An enthusiastic and confident manner with an ability to remain calm in challenging situations. Strong telephone customer service experience and communication skills as well as a confident PC user. An applicant with the desire to deliver exceptional customer service in line with our client's core values.
What you will receive in return:
The position is full time (40 hours a week, with a one hour break) working Monday to Friday and approximately one Saturday out of three with a day off in lieu. You will be on a set shift out of: 8:00am-5:00pm, 8:30am-5:30pm, 9:00am-6:00pm, 9:30am-6:30pm
In return, Wise Employment can offer; weekly pay and emailed payslips, up to 28 days paid annual leave (inclusive of statutory holiday), pension contribution, a friendly and welcoming working environment, overtime paid at a time and a half, regular work for a long duration with possible permanent opportunities.
This is an exciting opportunity for someone who wants to make a difference and play a key part in taking the business to the next level. If you are as excited as us to be part of this journey.
Please send us your CV to (url removed)