Customer Care Advisor

Recruiter
Confidential
Location
Bridgwater
Salary
Competitive plus bonus
Posted
29 Jul 2021
Closes
26 Aug 2021
Contract Type
Permanent
Hours
Full Time
Calling all Customer Care Advisers in the Bridgwater and North Somerset Area !

Are you looking for an immediate start ?

Would you like to work for a well established company with job security ?

Do you have experience in a customer service /focused role, ideally within Care, Health , Medical or Service based environments?

If so read on !

The Role

To ensure all calls are dealt with promptly, efficiently and courteously, with the aim of having first time resolution for all calls
To be flexible and adaptable to the Customer Care Centre needs
To proficiently advise on accessory products when required
Provide an efficient service when dealing with the registering of all new customer accounts
To ensure our customer support service is met
Process all orders with high levels of accuracy and inline with the normal ordering patterns
To monitor customer feedback and report back
Effectively deal with and log any complaints received taking accountability to ensure resolution
Ensure Data Protection and confidentiality is maintained at all times
New customer Forms and daily dispatch notes are scanned to the electronic filing system
Any other duties deemed reasonable and necessary when required.The Person

Customer care advisor work history ideally within Care, Health , Medical or Service based environment.
Honesty
Empathy
Confidence
Initiative
Attention to detail.
The ability to communicate to all levels
Ability handle complex situationsApply Now!

For more information contact Ian Davies, Principal Consultant at Randstad (phone number removed)

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone