Income Officer
- Recruiter
- Blue Octopus
- Location
- Evesham, with travel to other sites
- Salary
- £28,000 per annum
- Posted
- 28 Jul 2021
- Closes
- 25 Aug 2021
- Ref
- BLUI113992
- Contract Type
- Permanent
- Hours
- Full Time
Here at Rooftop, we are now looking for an Income Officer to work closely with Neighbourhood Officers and take responsibility for the appropriate and effective action to recover rent arrears, service charges and sundry debts within a defined area.
Providing a liaison service between the organisation and the Housing Benefits Team across a range of Local Authorities and with the Department of Work and Pensions, you will coordinate and manage legal action to recover rent arrears and other debts, and provide financial inclusion advice information and support to customers along with debt awareness advice.
This role would suit someone who has recent and in-depth experience of working with debtors, ideally within housing or a related field. With an understanding of the purpose and ethos of social housing, you will have experience of providing advice and guidance to a diverse and often vulnerable client base, and have knowledge of best practice relating to financial inclusion and income collection. Knowledge of the appropriate referral routes for tenants who need specialist financial advice and support is also essential, as is the ability to advise on the appropriate welfare benefits available to customers.
About us
We work together – We make things better – We do the right thing
Rooftop is a values-based organisation that has recently evolved into a modern and flexible social business, aiming to deliver high quality, value for money services. We are proud of our people and what we achieve, making a positive impact on everyday lives and have been recognised as one of the Sunday Times 100 best not-for-profit companies to work for.
Closing date for applications will be 9am, 6th August 2021