Community Connectors

Do you want to make a difference?

South Norfolk and Broadland Council have an exciting opportunity for a Community Connectors Officer to join their team. This role will bebased Thorpe Lodge, Norwich and is offered on a full-time, fixed term contract until June 2022 (with the possibility of extension). In return, you will receive a competitive salary of circa GBP22,571 per annum.

Role Snapshot???

Working for South Norfolk and Broadland Councils you will be the 'face' of the Help Hub service, interfacing with residents and assisting them to resolve difficulties affecting their health and wellbeing. The role is largely community based with an office base at Broadland Council offices.

What you could be part of???

As the NHS, Local Authorities and the Voluntary Sector increase their capacity for joint working to meet the multiple needs in the community, this post represents an addition to an established team that has been working for three years to address the social needs that denote the wider determinants of health. Full training and mentoring will be provided within an established and supportive team.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.

What you'll be doing as our Community Connectors:

- Taking referrals from a variety of partners and stakeholders

- Interviewing residents and assessing needs

- Supporting residents in the medium term to access the help and support they need

- Liaising with a variety of statutory and voluntary agencies to create an effective plan of support for residents in need

As our Community Connectors you must have???

- Experience of delivering support in a community setting

- Experience of dealing with people in distress

- A rudimentary knowledge of common mental health problems

- A willingness to learn

- Personal resilience

- A full driving license and access to a vehicle for work purposes

- An acquaintance with benefits systems

- A rudimentary knowledge of welfare rights

- Some experience in a similar or related area of work are desirable

What's in it for you as our Community Connectors:

- 25 days holiday increasing to 28 days after 5 years service plus bank holidays (pro-rata for part time employees)

- Opportunity to work your hours flexibly to improve your work life balance (where operationally possible)

- Employer pension contributions of 15% with the option to make additional voluntary contributions

- Access to our One Team Rewards scheme including discounts in high street shops and restaurants, employee assistance programme and car lease scheme - with more to come!

- Payroll giving scheme

- Regular reviews with your line manager, develop a personal development plan, as well as opportunities to undertake training

- Compassionate leave and sickness entitlement for times of need

- Support towards volunteering days in the community and encouragement to be involved with fun activities to raise money for local and national charities

If you feel you are the right candidate for the role as our Community Connectors then please click 'apply' now, we'd love to hear from you!

Closing date: 3rd August 2021

Interview date: 12th August 2021

Please note that this post is subject to a satisfactory criminal record check.