Data/MI Analyst x2 - Warwick

Spring Technology
30000.00 - 32000.00 GBP Annual
27 Jul 2021
03 Aug 2021
Contract Type
Full Time
Data/MI Analyst x2 - Warwick - GBP30-32k
Due to large growth and key client demand my client a leading name within the utilities sector are currently recruiting multiple Data Analysts.

You will work as part of team of analysts that ensure the back-office processes that underpin the Connections process are carried out.

Key Accountabilities

* Manage multiple customer applications and take them through the front end of the connections process to "Clock Start".
* To understand the connections process well enough to guide both new and existing customers through the detail of the process.
* Ensure the connections process is followed and high-quality outputs are produced right first time and on time; including processing of customer applications, SBNs, customer invoices etc???
* Keep Connections Contract Managers up to date regarding customer applications and any relevant developments.
* Liaise with relevant parties in the TO companies (NGET, SHET and SPT) in order to take customer applications through the competency process and address any issues that arise.
* Contribute to process improvement initiatives to increase the efficiency of team processes.

Section 4 - Knowledge, Experience and Technical Know How

* Knowledge of the end to end Connections process would be beneficial.
* Proven experience of using CRM systems such as MS Dynamics, Salesforce or other similar platforms.
* Strong skills in time and workload management and prioritisation will be essential.
* Experience of working to and delivering against tight deadlines.
* Some experience or understanding of basic finance and accounting software e.g. SAP.
* Excellent customer and stakeholder skills.
* Solid computer skills including being able to work with basic datasets in MS Excel.
* Demonstrated ability to be able to build effective relationships quickly both internally and externally.
* Excellent communication skills.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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