Customer Care Agent
Brilliant Customer Service role working in the energy industry for a forward thinking and supportive client
Your new company
Our forward thinking clean, green energy suppliers company is looking to bring in more enthusiastic Customer Service people to help them provide an excellent service to their homemovers customers.
This role is currently a homeworking role, and can be based within an hours travel from Havant.
Your new role
We're currently hiring Customer Care Agents to join Ovo Energy's Customer Service team; being responsible for maintaining the progressive, customer centric culture that has built our clients reputation to date.
As a Customer Care Agent you will be the first point of contact our customers have, and it will be your responsibility to ensure customers get the assistance they need either by phone or email.
You will be answering and resolving customer enquiries over the phone (occasionally email if needed), ensuring our customers receive excellent customer service.
You will be advising customers about other products available to them with the aim of upselling to additional services.
What you'll need to succeed
This is a phone based role so you'll need to be comfortable speaking on the phone for most of the day. It's crucial that you've had experience within a customer service environment; even better if you already have an understanding of working to targets and love smashing them.
What you'll get in return
You will receive an excellent starting salary, with an annual discretionary bonus. More importantly it is a chance to join an incredible team that all live and breath the company culture, making this an brilliant place to come and work
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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