Team Leader - Emergency Department

The Vale of Glamorgan (Bro Morgannwg)
20481.00 - 24446.00 GBP Annual
26 Jul 2021
04 Aug 2021
Sport & Leisure
Contract Type
Full Time

Team Leader - Emergency Department
Fixed Term Contract until 31st of March 2022
Prince Charles Hospital, Merthyr Tydfil
36 Hours per week
Salary: GBP22,960 per annum

We've got an opportunity???

At the British Red Cross, it's our mission to help those in crisis, whoever and wherever they are. Our goal is to support emergency departments to ensure people are not unnecessarily admitted to, or delayed in leaving hospital to the detriment of their wellbeing and independence.

Focussing on frail and vulnerable people, we put the people that need us at the heart of what we do. Last year, 96% of people who benefitted from our service felt safe and comfortable whilst recovering at home, whilst 95% feel confident to manage their health and wellbeing in the future.

So, if you love working in a team and supporting others to make a difference to those in need, this position could be for you!

You will provide junior management support to the emergency department services. This involves the day-today co-ordination of the service and the line management of a team of paid staff and volunteers based in the emergency department. The role is based in a fast paced, intense environment. Our staff need to be reactive to change and be able to think on their feet.

Responsibilities are very varied and will also include, but are not limited to:
Escorting patients to assigned departments
Collecting prescriptions to speed up their discharge
Providing emotional support/pastoral care while they await treatment
Providing emotional support to close friends and families
Ensuring patients have food/drink while waiting for long hours
Driving patients home when discharged and making sure they are safely settled at home
Signposting and referring patients to other sources of support in the community

Please note that this service runs from Monday to Sunday (including bank holidays) and successful candidate will be expected to commit to up to 10-hour shifts (flexible days)

Say hello to the team???

Sometimes a little help can go a long way. The Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making the lives of vulnerable people that little bit better. We're a small team dotted all over the country that shares the same goal - to help those that need it most. From picking up groceries to helping out around the house, we're there to make a difference. There's nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis.

This role could be for you if???

To be successful in this position you must have the following skills and experience:
Good ICT skills across use of the internet, emailing, word processing
Good verbal and written communication skills
Understanding of the challenges involved in supporting vulnerable people
Experience of working in a team, co-operating and supporting others
Experience of dealing with the public
Full manual driving license (please note that, due to vehicle insurance policy requirements, applicants must be aged 21 or over and must have held their licence for a minimum of two full years)

Closing date for application is 23.59 on Thursday 5th August 2021. Interviews will take place soon after, remotely (via zoom).

Should you have any questions on this role please email us at quoting vacancy ID #2414

This role includes working face to face with service users and social distancing will not be able to be maintained at all times therefore, it may not be suitable for people that may be at higher risk of harm from Covid-19.

We offer a wide range of staff benefits; these include:
36 days holiday (including Bank Holidays) per annum
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy

A little bit more about us...

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.

Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis