French Speaking Customer Advisor
- Recruiter
- Confidential
- Location
- Gateshead
- Salary
- Competitive
- Posted
- 26 Jul 2021
- Closes
- 23 Aug 2021
- Sectors
- Multi lingual
- Contract Type
- Contract
- Hours
- Full Time
Our client, a well-established and successful organization is currently looking to recruit a French speaking Customer Service Advisor to join its successful team on a Fixed Term Contract initially.
This role can either be Home based (candidates must have their own laptop/PC and a good internet connection) or Office based ( modern premises in Gateshead, easily accessible by public transport and by car). The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services.
To be considered for the role you must be fully fluent in both French and English (written and spoken).
Duties:
Handling inbound calls from customers and distributors from both English and French clients
Addressing customers' enquiries via the telephone, internet and email in English and French
Providing quality advice and information to customers
Resolving queries and keeping customers updates on the status of their enquiry
Maintaining records and databases
Translations English-French and proofreading of promotional websitesRequirements:
Excellent verbal and written communication skills - Fully fluent French and English
IT literate with a sound knowledge of databases
To be proactive and work on your own initiative
Be a good team player and committed to your workHours of work will be Monday to Friday 8am - 4pm (35 hours per week), Monday to Friday. Starting salary would be GBP17,374.50 per annum
This role can either be Home based (candidates must have their own laptop/PC and a good internet connection) or Office based ( modern premises in Gateshead, easily accessible by public transport and by car). The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services.
To be considered for the role you must be fully fluent in both French and English (written and spoken).
Duties:
Handling inbound calls from customers and distributors from both English and French clients
Addressing customers' enquiries via the telephone, internet and email in English and French
Providing quality advice and information to customers
Resolving queries and keeping customers updates on the status of their enquiry
Maintaining records and databases
Translations English-French and proofreading of promotional websitesRequirements:
Excellent verbal and written communication skills - Fully fluent French and English
IT literate with a sound knowledge of databases
To be proactive and work on your own initiative
Be a good team player and committed to your workHours of work will be Monday to Friday 8am - 4pm (35 hours per week), Monday to Friday. Starting salary would be GBP17,374.50 per annum