Computer Guru - IT Support Customer Service wanted

Recruiter
Confidential
Location
Wakefield
Salary
Competitive
Posted
21 Jul 2021
Closes
16 Aug 2021
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
Computer Guru - IT Support Customer Service wanted
Salary: cca. GBP20,300 p.a. + Benefits
Location: UK home based
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford, Doncaster, Rochdale, M1, M62, West Yorkshire, South Yorkshire
Ref: 362REM
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 362REM
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
*** After 2 weeks office based training in Wakefield, you can work remotely ***
*** Immediate start available after the interview process ***
*** Open to recent graduate too, training will be provided ***
The Company:
Our client is a fast growing company selling their products across Europe.
Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.
The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related problems (mainly hardware related knowledge required)
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries
The Candidate:
Are you an experienced Computer Guru?
We are looking for IT Support Customer Service Team in West Yorkshire. Please apply if you are
- Fluent in English (written and spoken) to high standard
- Fluent in one of the following languages: GERMAN or ITALIAN or SPANISH or PORTUGUESE or FRENCH or DUTCH
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate
- Able to attend to the office for the first 2 weeks as a training (company is happy to give support for travel and accommodation costs)
also if you have
- IT studies or interest or experience within IT sector
- Good understanding on hardware and computer accessories
- Previous experience in Customer Service (advantageous)
- Eligible to work in the UK
The Salary:
cca. GBP20,300 p.a. + Benefits
*** After 2 weeks office based training in Wakefield, you can work remotely ***
*** Immediate start available after the interview process ***
*** Open to recent graduate too, training will be provided ***
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom