Assistant Housing Officer
- Recruiter
- Confidential
- Location
- Kent
- Salary
- benefits
- Posted
- 20 Jul 2021
- Closes
- 09 Aug 2021
- Sectors
- Health, Nursing & Social Care, Housing
- Contract Type
- Permanent
- Hours
- Full Time
Avenues Group is committed to Equality, Diversity and Inclusion, we welcome applications from everyone who wants to make a difference to people's lives and enjoy a rewarding job!
We have an exciting opportunity for an Assistant Housing Officer to join our Housing team who is based at our Head Office Sidcup and our Regional Office in Chertsey.
In this role you will ensure our tenants are provided with excellent housing management services:
Issuing tenancies,
Effective management and resolution of disputes,
Minimising rental arrears & client debts,
Meeting our statutory and regulatory obligations when providing these services.The ideal candidate will have previous experience within the housing sector, however we are happy to consider candidates with relevant transferable skills needed for this role - from career changers to anyone who would want to enhance their current skills!
Due to the nature for this role, it is essential for the successful applicant to hold a valid driving licence and have access to own vehicle.
What will you be doing?
Provide advice and practical housing management support to tenants and colleagues to enable tenants to successfully manage their tenancies.
Work with operational colleagues to ensure our tenants are aware of their obligations and those of the organisation.
Recover rents and charges from tenants including Housing Benefit teams.
Ensure that all records are kept up to date and any summary reports required are accurate and delivered on time.
Assist with the provision of monthly reports regarding arrears and bad debts to managers.
Support the annual review and setting of rents and charges for supported housing within the group, including negotiation with Housing Benefit teams.
Ensure tenancies are in place for all Avenues 'tenants, and that the obligations of these agreements are understood.About YOU:
A strong understanding of housing management services and relevant housing legislation.
Experience of providing tenancy management and maintenance services in a supported housing or related setting.
Able to work collaboratively with colleagues across a geographically dispersed organisation to deliver services.
Ability to work sensitively with tenants and stake-holders.
Understanding of health and safety as it applies to providing
Sound analytical skills supported by excellent computer literacy.
Knowledge of welfare benefits including Housing Benefit applications.
A contemporary understanding of supported housing and the housing and accommodation needs of people with complex needs.For full details please download the attached role profile!
Why join us?
We're there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. You'll become part of the strong Avenues community, which is there to support you each day.
Benefits you can expect!
GBP21,000 per annum.
MONDAY to FRIDAY!
Flexible Working.
31 days holiday inclusive of bank holidays (pro-rata), increasing after to 2 years' service and after 5 years' service.
Refer a friend bonus scheme.
Ongoing support from local and central teams.
Personal development.
Employee Assistance Programme.
Pension scheme.
And more.Apply today to find out more about careers with Avenues.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications
We have an exciting opportunity for an Assistant Housing Officer to join our Housing team who is based at our Head Office Sidcup and our Regional Office in Chertsey.
In this role you will ensure our tenants are provided with excellent housing management services:
Issuing tenancies,
Effective management and resolution of disputes,
Minimising rental arrears & client debts,
Meeting our statutory and regulatory obligations when providing these services.The ideal candidate will have previous experience within the housing sector, however we are happy to consider candidates with relevant transferable skills needed for this role - from career changers to anyone who would want to enhance their current skills!
Due to the nature for this role, it is essential for the successful applicant to hold a valid driving licence and have access to own vehicle.
What will you be doing?
Provide advice and practical housing management support to tenants and colleagues to enable tenants to successfully manage their tenancies.
Work with operational colleagues to ensure our tenants are aware of their obligations and those of the organisation.
Recover rents and charges from tenants including Housing Benefit teams.
Ensure that all records are kept up to date and any summary reports required are accurate and delivered on time.
Assist with the provision of monthly reports regarding arrears and bad debts to managers.
Support the annual review and setting of rents and charges for supported housing within the group, including negotiation with Housing Benefit teams.
Ensure tenancies are in place for all Avenues 'tenants, and that the obligations of these agreements are understood.About YOU:
A strong understanding of housing management services and relevant housing legislation.
Experience of providing tenancy management and maintenance services in a supported housing or related setting.
Able to work collaboratively with colleagues across a geographically dispersed organisation to deliver services.
Ability to work sensitively with tenants and stake-holders.
Understanding of health and safety as it applies to providing
Sound analytical skills supported by excellent computer literacy.
Knowledge of welfare benefits including Housing Benefit applications.
A contemporary understanding of supported housing and the housing and accommodation needs of people with complex needs.For full details please download the attached role profile!
Why join us?
We're there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. You'll become part of the strong Avenues community, which is there to support you each day.
Benefits you can expect!
GBP21,000 per annum.
MONDAY to FRIDAY!
Flexible Working.
31 days holiday inclusive of bank holidays (pro-rata), increasing after to 2 years' service and after 5 years' service.
Refer a friend bonus scheme.
Ongoing support from local and central teams.
Personal development.
Employee Assistance Programme.
Pension scheme.
And more.Apply today to find out more about careers with Avenues.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications